The State Operated Living Alternatives (SOLA) has an opportunity for you to significantly impact the lives of people with intellectual or developmental disabilities who are provided supported living services in residential settings throughout Spokane County. Improving the health, safety, and overall quality of life of vulnerable populations is achieved by providing an array of alternative, quality community residential services. This is SOLA's mission.
As SOLA Program Administrator, you will support and direct seven managers who oversee the daily operations of eight locations and who supervise 65 people working in direct care roles from Attendant Counselor to Psychology Associate at these 24/7 locations. In this leadership role, you will manage the services of your assigned region following regulatory requirements and within the allotted operating budget and facility size. You will also respond to client-specific situations, which can occur outside of regularly scheduled hours. This can involve helping over the phone or on-site and directing communication to regional leadership.
A hybrid schedule is available for this job.
Some of what you will do
Plan, staff, direct, and manage the activities of the 24-hour residential services
Develop, implement, and oversee health programs used to support people receiving services
Collaborate with a variety of client partners to ensure successful transitions occur for people referred to the program
Oversee clients with diverse intensive service needs; supply client-specific supports; manage client living facility transitions
Maintain respectful working partnerships within a diverse client population
Oversee critical incident processes and reporting
Monitor performance of SOLA program by collecting and reporting on performance metric data to ensure that strategic goals are achieved and that program certification requirements are met
Obtain, organize, and keep data to support research and investigations
Ensure services are delivered within budgetary limits and take part in the development of budgetary decision packages
Develop and foster interagency and community relationships that aid in meeting SOLA performance measures of community integration and supply opportunities for activities for SOLA participants
Fast forward 6 months:You will have successfully completed scheduled client transitions. You are also meeting thedirect support staffhiring goals.
Who should apply?
Professionals with a Bachelors* degree in the field of social science, human services, public administration, public health, health administration, or closely allied field
And a minimum of 5 years ofprofessional experience working in the field of intellectual and developmental disabilities (I/DD); concurrent work experience should include:
Understanding of programs related to community-based long-term care services
Hiring & training personnel
Demonstrate positive working relationships with a broad range of entities to build a cohesive team
Able to read, interpret, and implement policies, rules, and regulations of considerable complexity
Able to work independently, plan, organize, and produce quality program services
Note: A master's degree may be substituted for one year of experience. Additional professional experience described above will substitute year for year for education.
Preferred knowledge, skills, and abilities
Analyze health statistics, budgetary data, workforce planning, and/or payroll/OT reports
Flexibility and capable to adapt to change and respect differences of opinion and values; show sensitivity to cultural diversity
Communicate effectively orally and in writing with management, peers, facility staff, clients, client families, and the public
Be a collaborative, flexible, and dependable leader who enjoys supervising, training, taking initiative, helping, and evaluating operational practices even during critical situations
Labor negotiation or understanding of collective bargaining agreements helpful.
Interested? Click the green "APPLY" button to get started. List 3 professional references’ (current/former supervisor and professionals you've worked with), as well as include your current resume and a cover letter explaining how your knowledge, skills, and abilities qualify you for this role.
Questions? Email recruiter Kris George atkris.george@dshs.wa.gov and reference job number 02394. The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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