Position Objective
The Document Controller is responsible for managing production documentation to ensure accuracy, accessibility, and compliance. A key focus of this role is to generate, maintain, and improve Standard Work documentation to support operational consistency, quality assurance, and continuous improvement initiatives.
Key Responsibilities
· Develop, organize, and maintain Standard Work Packages, ensuring alignment with company policies, safety standards, and customer requirements.
· Administer the document control system, including versioning, revision approvals, and archival of obsolete documents.
· Collaborate with operators, supervisors, engineers, and subject matter experts to capture best practices and translate them into clear, standardized visual documentation.
· Ensure controlled documents are distributed to the correct work areas and accessible to relevant personnel.
· Conduct periodic reviews and audits of documentation to ensure best practices.
· Support process improvement initiatives by updating Standard Work to reflect new methods, tools, or technologies.
· Maintain logs, registers, and databases for document tracking and retrieval.
· Assist with training employees on Standard Work implementation and revisions.
· Serve as the point of contact for document-related questions, revisions, and controlled copies.
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Qualifications
· High School Diploma or GED required; Associate degree preferred.
· Experience in document control, quality systems, or administrative support in a manufacturing/industrial environment strongly preferred.
· Familiarity with Standard Work, Lean, or ISO 9001 principles is a plus.
· Strong attention to detail and organizational skills.
· Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Teams.
· Ability to communicate effectively across different levels of the organization.
Competency
· Detail-Oriented: Ensures accuracy and consistency in all documentation.
· Process-Minded: Understands workflows and can translate them into clear written procedures.
· Collaborative: Works with multiple stakeholders on every level to capture and maintain best practices.
· Adaptable: Able to manage changes, revisions, and evolving company needs.
· Continuous Improvement Mindset: Seeks opportunities to improve clarity, compliance, and usability of Standard Work.
Performance Metrics
· Accuracy and timeliness of document updates and revisions.
· Number of Standard Work Instructions created, updated, and audited per month.