Dispatcher

Dispatcher (Healthcare Support) – On-Site | Washington, DC

We are currently seeking a Dispatcher to support a fast-paced healthcare operations team in Washington, DC. This is a contract-to-hire opportunity offering long-term growth within a well-established hospital environment.

Overview

In this role, you will serve as a key point of coordination between departments, ensuring smooth communication and timely response to service requests. You will handle high-volume inbound calls and dispatch requests to appropriate teams such as Environmental Services (EVS) and Materials.

Key Responsibilities

• Provide high-quality customer service with strong attention to detail
• Answer and triage a high volume of inbound calls
• Dispatch service requests to appropriate internal teams
• Act as a liaison between departments to ensure timely response and completion of tasks
• Monitor and manage daily sign-in/out processes
• Maintain accurate records and perform basic data entry
• Support infection control and safety protocols

Qualifications

Required:

• 2+ years of customer service or call center experience
• Strong phone presence and communication skills
• Comfortable in a high-volume, fast-paced environment
• Basic computer skills and data entry experience

Preferred:

• Dispatching or coordination experience
• Healthcare or hospital environment experience
• Front desk or patient-facing experience

Schedule & Work Environment

• Schedule: Monday–Friday, 7:00 AM – 3:30 PM
• Location: On-site in Washington, DC
• Office setting with a small team (2–3 staff members)
• High call volume and collaborative team environment
• Must be comfortable commuting via metro or shuttle (limited parking options available)

Compensation & Benefits

• Pay Rate: $21.00 – $22.00 per hour
• Overtime: Eligible at 1.5x pay
• Employment Type: 6-month contract-to-hire

Benefits may include:

• Medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off
• Life and disability insurance
• Transportation assistance
• Employee assistance programs

Career Growth

• Opportunity to transition into a permanent role
• Strong internal growth potential and advancement opportunities
• Exposure to a large, well-established healthcare operation

Interview Process

• One virtual interview with the hiring manager
• Focus on customer service experience, communication skills, and ability to handle high-volume coordination

Compliance Requirements

• Background check
• Drug screening
• Immunization records (MMR, varicella, TB, flu)

Job Type & Location

This is a Contract to Hire position based out of Washington, DC.

Pay and Benefits

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Washington,DC.

Application Deadline

This position is anticipated to close on May 11, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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