Dispatcher

Russell Tobin's client, an American drug wholesale and distribution company, is hiring a Dispatcher in Indianapolis, IN.

Job Title: Dispatcher (Logistics & Transportation)

Location: Indianapolis, IN

Schedule: Monday–Friday, 9:00 AM – 5:30 PM (Overtime required as needed)

Pay Rate: $ 22- $24.00/hour

Position Summary

We are seeking a detail-oriented Dispatcher to coordinate daily transportation and delivery operations. This role is responsible for scheduling routes, assigning drivers, and monitoring shipments to ensure timely and compliant deliveries. The Dispatcher will serve as the primary point of contact for drivers, internal teams, and customers, resolving operational issues in real time and maintaining accurate dispatch documentation.

Key Responsibilities

• Coordinate freight recovery and tendering at local airports
• Break down incoming freight upon return to the facility
• Monitor drivers to ensure on-time pickups and deliveries
• Prepare packaging materials and cold chain supplies as needed
• Maintain cold chain integrity for all temperature-sensitive shipments
• Track clearance status and update internal/customer systems with accurate notes
• Communicate pickup/delivery instructions clearly to drivers and ensure compliance
• Monitor “on-hold” shipments and outbound flight schedules
• Manage inbound/outbound communications via phone and email (drivers, customer service, partner offices)
• Ensure adherence to company policies, regulatory requirements, and SOPs
• Support leadership with daily operational tasks as required
• Maintain training records, certifications, and complete required assessments
• Safely handle and store freight at airport and office locations
• Report operational issues, delays, or complaints promptly to management
• Perform additional duties as assigned
• Ability to work overtime and flexible hours when required

Requirements

• High school diploma or GED required
• 2–3 years of experience in logistics, dispatch, transportation, or related field
• Strong computer proficiency
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Strong sense of urgency and problem-solving ability
• Ability to lift up to 75 lbs safely
• Professional demeanor and team-oriented attitude
• Willingness to work flexible schedules, including occasional weekends/evenings

Work Environment

• Office and warehouse-based work depending on operational needs
• Occasional work in refrigerated/freezer environments (protective gear provided)
• May involve working inside trucks during loading and unloading operations

Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Russell Tobin is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Russell Tobin is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.