Director, Strategy Operations & Effectiveness

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

About the Role (Job Summary)

McKesson’s North American Pharmaceutical Services (NAPS) Strategy & Transformation (S&T) team is a strategic partner and execution engine—helping leaders set direction, accelerate transformation, and drive sustainable performance. We operate at the intersection of strategy, execution, and organizational effectiveness: clarifying complex problems, translating strategic intent into action, and equipping teams to deliver measurable business impact.

We are hiring a Director, Strategy Operations & Effectiveness (P4) to lead S&T’s capability-building and engagement agenda. In this senior individual contributor role, you will define the learning and enablement strategy for the team, design high-impact leadership forums and team experiences, and ensure our internal programs strengthen strategic rigor, industry fluency, and execution excellence. You’ll be a connector across S&T, NAPS leaders, and enterprise partners—leading through influence in a highly matrixed environment.

What You’ll Do (Responsibilities)

• Build and evolve S&T’s capability strategy and learning roadmap aligned to transformation priorities, leadership needs, and emerging industry dynamics.
• Design and deliver learning experiences that strengthen strategic planning, transformation execution, and organizational effectiveness (e.g., practicums, case studies, webinars, industry briefings, and resource libraries).
• Own learning content, themes, and outcomes for S&T’s monthly all-team forum, ensuring sessions are practical, relevant, and tied to improved decision-making and team effectiveness.
• Define the objectives, content strategy, and experience design for S&T’s annual team event, reinforcing culture while advancing capability outcomes.
• Oversee end-to-end execution of key team events (agenda/run of show, logistics, partner coordination, vendor management, and post-event insights to improve future programs).
• Design and lead S&T-hosted leader engagements for NAPS senior leaders (e.g., strategy, policy, or industry forums) with clear purpose, learning objectives, and measurable outcomes.
• Establish a deliberate approach to S&T participation in internal McKesson forums and external industry events; translate insights into actionable takeaways and team learning moments.
• Develop and maintain onboarding content and checklists for new S&T team members and managers to accelerate ramp-up and reinforce ways of working.
• Partner with cross-functional stakeholders (events, A/V, travel, facilities, communications) to ensure high-quality experiences and consistent standards.

Basic Requirements

• Degree or equivalent and typically requires 7+ years of relevant experience.
• Typically requires 7+ years of relevant experience in one or more of the following areas: strategy, transformation, strategy execution/operations, organizational effectiveness, learning & development, or enterprise/business operations.
• Demonstrated ability to lead complex work through influence in a matrixed environment (without direct authority).
• Executive-ready communication skills (written, verbal, and presentation) with the ability to create clear narratives and facilitate leaders effectively.
• Proven ability to translate strategy into structured plans, outcomes, and operating discipline (goals, milestones, follow-through).

Preferred Skills/Experience

• Experience in healthcare, pharmaceutical services, distribution, or highly regulated industries.
• Experience designing leadership forums, capability-building programs, or learning ecosystems for strategy/consulting/operational teams.
• Program management experience across multi-stakeholder initiatives (planning, governance, execution, and continuous improvement).
• Proficiency with Microsoft 365 tools (Teams, PowerPoint, Outlook, Excel, Word, SharePoint, Forms) and experience leveraging AI tools (e.g., Copilot) to improve productivity and knowledge sharing.

Travel / In-Office / Physical Requirements

• Travel: minimal, <10%.
• Work location: hybrid or in-office expectations may vary by business needs and role location.
• Physical requirements: standard office environment; ability to travel and participate in day-long meetings/events as needed.

This role is a hybrid position. The selected candidate is expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated based on team needs and business priorities.

McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role.

Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future.

If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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