Director, Shared Services Automation & AI - Remote

Mayo Career Site US
Rochester, MN

The Director, Shared Services Automation & AI leads the expansion of Mayo Clinic's automation and AI program into Finance departments. This leader stands up and scales a net-new delivery team, establishes a hybrid engagement model, and operationalizes the phased roadmap approved by Finance leadership. The role is accountable for building credibility with Finance stakeholders, delivering early value, and maturing the pillar into a sustained operating capability. Success in this role requires fluency in the broader AI landscape (foundation models, agentic frameworks, and enterprise AI platforms) and a strong command of integration and interoperability across Finance source systems, AI services, and enterprise data platforms.

Key Responsibilities:

  • Operationalize the hybrid engagement model with Finance departments, balancing centralized delivery, hub-and-spoke collaboration, and advisory-only engagements.
  • Lead intake, prioritization, and portfolio governance for Finance automation and AI initiatives in partnership with Finance leadership.
  • Deliver measurable value through ROI-backed initiatives using standardized rate cards, value levers, and executive-ready reporting.
  • Represent the pillar in Finance governance forums, executive reviews, and strategic planning cycles.
  • Champion UiPath and AI tooling adoption across Finance, coordinating with enterprise architecture, security, and vendor partners.
  • Develop, coach, and retain a diverse team aligned to Mayo Clinic's values and talent philosophy.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps. 

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