Purpose of Role
We are looking for a Director of Product Management for Assortment Planning within the Merchandising portfolio. This position would be responsible for leading a team of Product Managers to build an integrated suite of Assortment Planning products to deliver on the incremental sales and margin goals for the company through the customer-driven localized assortment.
This is a highly impactful and visible role in leading one of the key strategic priorities for Lowe’s. The Director, Product Management would be responsible for defining the overall vision, strategy, roadmap, and prioritization for the Assortment Planning suite of products.
This position is ideal for a leader who thinks strategically, look at the business analytically, obsess about the customer, and implement at scale. S/he will draw on operations experience, managing workflow across the entire team, own and author business reviews of the team roadmap, and manage priorities against the capacity to deliver results.
With a keen eye for solid UX/Design, the Director, Product Management will take ownership of the development roadmap in an Agile setting to drive results. S/he will build and inspire a positive, high-energy, results-oriented culture across teams rich in diversity and experience. This role is inherently cross-functional and will work closely with Engineering, Data Analytics, Machine Learning, UX/ Design, Operations, Finance, and cross-functional merchandising and supply chain teams to bring tech products to market and enhance our existing products and processes.
Responsibility Statements:
• Defines products and identifies gaps and customer needs by leading the development of white papers and requirements documents for product releases; commissioning studies (market research, usability, focus groups) to identify best-in-class solutions to customer needs; and overseeing experiments that uncover opportunities to add customer value to the product group.
• Identifies relevant components of competitive analysis and organizes in-person customer research with user groups to gain an end-to-end real-world understanding of customer needs to inform and influence the product group and its product roadmaps.
• Participates and contributes to annual product portfolio planning.
• Develops and manages the medium-term (1-to-2-year) view of product roadmaps that comprise the product group, making trade-off decisions on multiple products in a product group.
• Builds tight connections to cross-functional resources to improve efficiencies within a product group.
• Leads and develops requirements documents (user stories with acceptance criteria, use cases) for multiple products or a group of products.
• Sets the direction for the design of the user experience of assigned products.
• Determines release goals, prioritization, implementation, and iteration of assigned products.
• Reviews demos with the tech team and validates acceptance criteria for assigned products.
• Defines processes for the team to effectively track development work and triage bugs of assigned products in the product group.
• Partners with relevant stakeholders and leads the development of launch and go-to-market plans of assigned products in the product group.
• Identifies issues and blockers that may delay the launch or impede the success of products in the product group, communicates to leadership, and presents alternatives and recommendations to resolve.
• Owns post-launch reviews, metrics, and customer feedback, and incorporates learning into a future launch and go-to-market plans; compiles learnings and best-practices and shares with other teams within the enterprise.
• Aligns team goals to broader organizational and talent development goals.
• Applies appropriate performance standards across different levels and positions in the team; and coaches direct reports and provides actionable feedback as part of talent and career development.
• Builds and manages a Product Management team, helping to support the team's growth and removing obstacles as necessary.
• Works with cross-functional Product Management staff to drive work across other product teams and helps move and prioritize work into other product backlogs.
• Continuously reviews, refines, and drives prioritization of the product roadmap, clearly articulating the vision and strategy to the product teams.
• Develops and defends the business case for a new product feature or set of features; works with finance to create detailed financial models and uses business/financial acumen to modify as necessary; accountable for successful P&L of the business case.
• Runs Weekly Business Reviews for their product(s) and monitors product KPIs to ensure success metrics are being met, prioritizes options for improvement or enhancement.
REQUIRED EDUCATION/EXPERIENCE:
• Bachelor's Degree
• 8+ years’ experience in two or more of the following: project management, product management, business analysis, program management or product marketing
• 6+ years’ experience in product and/or experience management
• 6+ years strategy and delivery experience in executing world-class digital products and/or experiences
• 5+ years’ experience in translating business strategy into specific product features, leading teams with direct report responsibility, experience working with technology and user experience teams to define, scope and prioritize product requirements and demonstrated delivery of business results
• 3+ years’ experience in an agile software environment
• Demonstrated experience working cross-functionally in a large organization
• Experience collaborating closely with senior leadership
• 3+ years’ experience managing operational and/or project financial budgets
• Experience providing guidance and direction to cross-functional resources
About Lowe’s:
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 18 million customers a week in the United States and Canada. With fiscal year 2019 sales of $72.1 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports its hometown Charlotte region and all communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
About Lowe’s in the Community:
As a FORTUNE® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program. For the latest news, visit Newsroom.Lowes.com or follow @LowesMedia on Twitter.
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Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.