Job Description
The Director, Product Managementwill help establish the vision and profitable growth strategy for the Cardiovascular segment of the Cardiometabolic, Endocrinology & Wellness Clinical Franchise including new solution development and life cycle management. S/He advocates and prioritizes business cases to the GM of the Clinical Franchise and wins support to execute strategies through Marketing and the value-delivery organization. The Director will engage with keyinternal business partners including Commercial, Operations, Regions, IT, Medical Affairs, Research & Development, Billing, Marketing, Commercial, Government Affairs, Legal, Compliance and Process Excellence.
Responsibilities:
- Establish vision and profitable growth strategy (organic and acquired) for Clinical Franchise segment
- Lead cross functional teams to identify, develop and implement product/solutions addressing unmet customer needs that will drive profitable growth
- Develop Annual Operating Plan (AOP) in concert with Value Delivery partners
- Execute effective life-cycle management across the segment through robust cross-functional team management
- Work with Value Delivery partners to achieve agreed revenue, volume and margin targets in AOP
- Rigorously assess new products/solutions to enable prioritization within R&D, IT and Operations
- Manage, track and understand performance metrics including:
- Revenue - test volume, reimbursement
- Profitability – cost of testing, other relevant costs, investments
- Conduct market, competitive, and customer research to gain insights, identify needs, market trends, and gaps in Quest’s product offering
- Partner with Marketing organization on product/solution marketing strategy
- Generate customer insights to define customer/market segment requirements to set product/portfolio solution, priority setting, risk management
- Define requirements for partnerships, alliances, ventures for assigned segment and evaluate/manage the relationships
- Develop and drive strategic direction for Specialty Sales Team
- Assure the voice of customer is brought into the in-line and product/solution creation process
- Understand continuum of care requirements and gaps to drive market needs
- Lead a team of 2 (a Product Manager and Product Specialist)
Key Accountabilities include:
- Achieve revenue, volume and margin targets in AOP
- Successful and timely cross-functional development and market introduction of new / improved offerings (test, reporting, service)
- Development of 3-year Strategic Plan
- Development of AOP
- Manage discretionary spend
Qualifications:
The successful candidate for Director, Product Management, will have the following attributes and/or experience:
- 7+ years’ relevant experience in healthcare with at least 3 years in marketing & product management
- Previous P&L management experience preferred
- Talent assessment, selection, development, employee retention, employee engagement
- Executive presence, composure, KOL relationships
- Leading change, change management, flexibility
- Negotiations skills
- Solid business acumen
- Collaboration
- Ability to work in matrix organization
- Ability to influence others
- Requires bachelor’s degree in life sciences, business, marketing and/or product management;Advance degree/MBA preferred
- Up to 25% business travel required
- Excellent project leadership skills to ensure execution
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Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
