Director of Staff Development

We Are Inspired to Serve. Join us!

Making a difference in the lives of others – that’s what working at Covenant Living is all about. Our healthcare professionals have the opportunity each and every day to make a difference in the lives of older adults. From improving our residents’ quality of life, to creating peace of mind for them and their families, our team members know that as a part of our community, they are changing lives. Covenant Living, the nation’s sixth-largest nonprofit senior living provider, is seeking qualified candidates for Director of Staff Development to help in fulfilling our common purpose: to create joy and peace of mind for our residents and their families by creating a better way of life. Join our organization, where teamwork, respect, and service is part of our everyday environment and build your health care career in a supportive, faith-based community. Positions are available in assisted living, skilled nursing and memory care.

Responsible for the leading orientation/onboarding and continuing in-service education programs for all skilled nursing employees. Plans and leads the specified in-service education programs for all employees, including content and curriculum development. Ensures training compliance to assure quality resident care and regulatory compliance. May have facility wide training responsibilities as well, including Infection Control programs and education.

ESSENTIAL RESPONSIBILITIES:

• Staff Leadership: Assist in staff supervision, training, performance appraisals and discipline. Make recommendations for hiring discipline and termination.

• Ensure quality of care by making rounds to determine effectiveness of care, resident satisfaction, and compliance with state and federal regulations.

• Manage the overall functioning of the building for assigned shift. Assign work areas and relocate staff as needed to assure high quality of nursing care and completion of tasks.

• Provide explanation of nursing policies and procedures and assistance to staff to ensure ongoing understanding and training.

• Communicate on regular basis with Director of Nursing and/or administration regarding observations and suggestions of problem areas, resident and employee activities, concerns, needs, etc.

• Provide explanation of nursing care to residents and families according to procedures. Provide instructions relating to medical care as appropriate.

• Administer direct and/or emergency care when necessary. Respond to emergency needs of residents. Contact emergency medical services for assistance when required.

• Training and Education: Plan, schedule, and teach (as appropriate) all in-services for licensed nurses, nursing assistants and other staff as required by the state.

• Create and develop training / programming based on business or regulatory needs.

• Utilize staff resources and suggestions and make use of community services to enhance the educational development of staff.

• Maintain appropriate recordkeeping systems that will demonstrate compliance in all staff in-services.

• Support department managers in planning, presenting and evaluating in-service programs.

• May lead other types of training, including technology-based training and infection control training for the facility.

• Measure training and in-service effectiveness. Ensure continuous improvements are made.

• Manages all campus in-services and does the training or brings in appropriate speakers in compliance with state and federal regulations.

• Conduct general orientation / onboarding for employees to their work areas.

• Compliance, Policy, and Procedure: Support and interpret policies and procedures to staff.

• Participate in community events and networking to stay in tune with key trends and changes.

• Represent facility as appropriate in the community.

• Actively participates in annual state surveys and with health care administrative team communicates results to residents, families and staff and oversees resolution of any deficiencies within time frame established on survey.

• Keeps current on all changes in the industry, particularly regulatory changes.

• Handle special projects as assigned by DON.

EDUCATION AND WORK EXPERIENCE:

• Required Degree: Bachelor’s Degree
• Preferred Degree: Master’s Degree
• Certificate(s): RN or LPN/LVN License and CPR, if required by state
• Experience: 3 – 5 Years

KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to communicate effectively with residents and healthcare professionals.
• Ability to lead, mentor, and motivate nursing staff.
• Ability to plan, implement, and evaluate educational programs in the field of nursing.
• Knowledge of current trends and advancements in nursing practice and healthcare delivery.
• Ability to assess staff competencies and performance effectively, identifying areas for improvement and development.

PHYSICAL REQUIREMENTS:

• Ability to stand, sit, talk, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 100 lbs.
• Ability to operate various equipment base on department.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes or alarms. Four hearing requirements listed: In person speech, Telephone, Other remote speech and other sounds.

Clarity of Vision:

• For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
• For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
• For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

COMPETENCIES:

• Leadership: Guide and inspire a high-performing Customer Success team that achieves and exceeds revenue targets while fostering customer loyalty and growth
• Customer Success: As a customer advocate build strong relationships with our customers, understanding their needs and ensuring their success with our platform. Promote increased adoption and expansion of our solutions within customer organizations
• Continuous Improvement: Advocate for and implement a culture of continuous learning and improvement within the team. Drive initiatives that improve customer satisfaction and team efficiency
• Account Strategy: Define and execute strategies to drive customer retention, renewal, upsell, and cross-sell, contributing directly to our growth objectives
• Cross-Functional: Collaboration Collaborate with other departments to align on company goals, relay customer feedback, and ensure a unified customer experience

#Leadership

Compensation Pay Range:

$65,265.00 - $91,789.50 per year

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $65,265.00 - $91,789.50 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance

• Employer paid group term life and disability

• Paid Time Off (PTO) & six paid holidays

• 403(b) with a 3% employer match

• Fitness center use at most facilities.

• Various voluntary benefits:

• • Life, AD&D

  • Tuition assistance and scholarships

  • Employee assistance program

  • Legal services, home/auto insurance, discount purchasing program

  • Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.