Description
FLSA DUTIES STATUS: Exempt
REPORTS TO: Senior Director of Social Services
JOB OBJECTIVE: The Sanctuary Women’s Development Center (SWDC) Director is responsible for the supervision, safety, and care of daily clients. This includes managing and monitoring day-to-day operations, addressing client care needs and implementing social and learning activities for adults and children. The Director also provides case management services
ESSENTIAL DUTIES AND RESPONSIBILITIES
Administrative:
- Provide administrative and case work supervision to case managers, including case review and chart audits.
- Create and implement policies and procedures in accordance with CARF standards.
- Supervise staff and student interns, including training, performance evaluations and development of work methods and procedures.
- Conduct program evaluation and design and participate in case consultations.
- Collaborate with community agencies to provide services to unhoused persons, including public speaking, attending meetings, conferences and training.
- Establish respectful relationships with persons served and apply appropriate interventions to meet services goals while maintaining appropriate boundaries.
- Coordinate policy development, program implementation, grant application and oversight, reporting, monitoring and collaboration with project partners.
- Coordinate services related to activities of daily living, including personal storage, mail laundry facilities and recreation.
- Conduct daily facility inspections for client rule compliance and safety.
- Manage learning activity schedules and content
- Perform other duties as assigned by the Senior Director of Social Services.
Direct Social Services:
- Provide engagement and intake services
- Conduct psychosocial assessment to identify client strengths and needs
- Develop service plans in collaboration with clients
- Plan, coordinate and monitor services, including collaboration with other providers
- Review of client progress and adjust services as needed
- Assist with scheduling and/or facilitating group classes on job search and daily living skills.
- Connect clients with community resources to support growth
- Conduct advocacy on behalf of clients and families
- Perform other service coordination activities as needed
SUPERVISORY RESPONSIBILITIES:
Supervises case managers, staff, interns and volunteers.
Requirements
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
- Advanced degree in social work or a related human services field, preferred
- Three to five years of experience in social services for children and families.
- Minimum of three years of supervisory experience.
- At least two years of experience working in a homeless shelter or outreach services.
- This position requires working closely with women in sensitive and personal settings. In order to preserve client privacy, dignity, and comfort, applicants for this position must be female.
- Demonstrated skills in case management.
- Equivalent combinations of education and relevant experience may be considered.
Knowledge, skills and abilities:
- Strong verbal and written communication, listening, and presentation skills.
- Strong interpersonal skills with the ability to work effectively at all organizational levels.
- Experience in program and strategy development, budgeting, personnel management, and continuous quality improvement.
- Ability to establish and maintain healthy boundaries with staff, clients, and students.
- Ability to work effectively with staff, volunteers, parishes, and community partners.
- Ability to adapt communication style to diverse situations.
- Strong organizational and time management skills.
- Demonstrated conflict resolution skills.
- Ability to work independently and proactively.
- Proficiency in Microsoft Office and general computer literacy.
- Valid Oklahoma driver’s license and ability to drive.
PHYSICAL REQUIREMENTS
This is a sedentary position requiring:
- Prolonged sitting, walking, finger dexterity, repetitive motions, talking, hearing, and visual acuity.
- Occasional lifting of up to 10 pounds.
- Possible travel by car or plane, which may require extended periods of sitting or standing.
- Reasonable accommodations may be made for qualified individuals.
WORKING CONDITIONS:
- Office environment within a center providing direct services to individuals experiencing homelessness.
- May involve fast-paced decision-making and crisis situations.
NOTE: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.
Nothing in this job description restricts management’s right to assign or reassign job duties as required. This job description is not to be construed as a guaranteed contract of employment for a definite period of time.
