Role: Director of Quality Assurance- INSURANCE INDUSTRY
Location: Must be able to go onsite in Lake Mary, FL
Salary: $210k with 3% bonus
Company benefits include Health Care, Dental and Vision Care, 401K
MUST HAVE Successful history of driving modernization of testing frameworks and practices in Financial Services preferably across Personal and Commercial Lines Insurance
What you can expect as a Director of Quality Engineering:
• Serve as a trusted advisor to Business, Product, and Technology leaders, championing enterprise-wide Quality Engineering practices across core platforms, digital channels, and integrations.
• Define, own, and govern the enterprise Quality Engineering strategy, roadmap, operating model, and standards aligned to business transformation and technology modernization.
• Lead the shift from traditional testing to engineering-driven, automation-first, and risk-based quality practices to reduce manual testing effort and accelerate delivery.
• Embed quality as a shared accountability across Agile and Product teams through Shift Left, DevOps integration, and continuous quality practices.
• Influence enterprise technology strategy by advocating for capabilities that improve testability, observability, automation, and release confidence including selection of tools.
• Scale automation coverage across functional, regression, integration, performance, and non-functional testing to reduce cycle time and dependency on manual testing.
• Embed Quality Engineering into cloud, digital, and modernization programs to ensure quality at scale.
• Establish enterprise quality governance covering planning, execution, defect management, release readiness, and post-release validation.
• Define and operationalize enterprise KPIs and dashboards (automation coverage, escaped defects, release health, cycle time, defect trends, etc.) to enable data-driven decision-making.
• Provide executive-level reporting on quality risks, readiness, trends, and remediation plans.
• Ensure regulatory, compliance, and audit requirements are supported through traceability, reporting, and controlled quality processes.
• Align quality priorities with business risk, customer impact, and portfolio objectives.
• Lead and develop global Quality Engineering teams across onshore, nearshore, and offshore locations.
• Define clear accountability through operating models and RACI, enabling managers and leads to own delivery while the Director focuses on strategy and transformation.
• Mentor and grow future Quality Engineering leaders and foster a culture of high performance, ownership, and continuous improvement.
• Own Quality Engineering financial strategy including budgets, forecasts, vendor partnerships, contracts, and SOWs ensuring value, scalability, quality outcomes, and alignment with enterprise goals.
What we are looking for as a Director of Quality Engineering:
• At least 15 years of experience in Quality Assurance / Quality Engineering with 10 years of leading Quality Engineering teams on large enterprise transformation (P&C insurance or financial services preferred).
• Successful history of driving modernization of testing frameworks and practices in Financial Services preferably across Personal and Commercial Lines Insurance.
• Hand-on experience with Playwright, Selenium, JMeter, Gatling, LoadRunner and other cloud‑based performance testing tools.
• Proven leadership in building automation frameworks preferably around Guidewire Insurance Suite.
• Experience converting high-value regression and smoke tests from manual to automated suites, prioritizing risk and ROI, and integrating them into CI/CD.
• Experience in modernizing enterprise testing practices through APIs, events, microservices, and data platforms, ideally within Guidewire Insurance Suite, and crafting Quality Engineering strategies that cover both the core and connected digital ecosystem.
• Strong background in leading geographically spread Quality Engineering teams and external partners, ensuring efficiency and accountability through structured RACI models.
• Strong leadership, stakeholder management, communication skills — able to liaise between various departments effectively.
• Strong analytical, problem-solving skills and attention to detail.
• Proven experience of managing multiple priorities in a fast-paced environment.
• Ability to perform well and professionally in a demanding, high performance IT organization.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.