Director of Operations

Director of Operations: Security Systems / Low Voltage / amazing company, EQUITY, 80% travel, GROWTH

This Jobot Job is hosted by: Jillian Morgan
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $150,000 - $200,000 per year

A bit about us:

We are a multi-location field services organization supporting commercial clients with critical infrastructure systems that enable safety, security, and operational efficiency.

Our teams operate across several regions, delivering installation, service, and maintenance solutions through a combination of local expertise and centralized leadership.

The business is continuing to expand, creating an opportunity for an experienced operations leader to help drive the next phase of growth.

We are ideally seeking someone based in the Northeast or Midwest, as the majority of our branch locations are in these regions. Preferred locations include, but are not limited to:

• Massachusetts: Springfield, Fairhaven, and surrounding areas
• Ohio: Chesterland (Cleveland area), Columbus/Radnor, and surrounding markets
• New York: Syracuse and nearby regions
• Pennsylvania: McDonald (Pittsburgh area) and surrounding areas

Candidates located within reasonable proximity to these markets or major nearby metros (e.g., Cleveland, Columbus, Pittsburgh, Syracuse, Hartford, or Boston) will be best positioned for travel and long-term success in the role.

**Discretionary bonus in addition to base salary

Why join us?

• Opportunity to lead operations across a growing platform
• Direct collaboration with executive leadership
• Ability to build structure, improve processes, and scale teams
• Autonomy to lead with accountability
• Exposure to diverse operational challenges across locations
• Long-term growth opportunity within the organization

Job Details

We are seeking a Director of Operations to lead a multi-location business focused on security systems, low voltage, and electronic access solutions.

This role oversees branch managers across approximately 8 locations and is responsible for driving operational performance, improving service delivery, and scaling the business.

You will play a key role in aligning field operations with company growth objectives.

Key Responsibilities

• Lead and manage branch managers across multiple locations
• Drive performance across installation, service, and maintenance teams
• Standardize processes and improve operational efficiency
• Monitor KPIs, financial performance, and service metrics
• Support hiring, training, and development of technical teams
• Improve customer experience and service delivery
• Partner with leadership on growth and expansion initiatives

Travel

• Approximately 80% travel initially
• Reduced travel as operations stabilize
• Remote/work from home when not traveling

What We’re Looking For
10+ years of experience in:

• Low voltage, fire alarm, access control, or security systems
• OR similar field service industries
• Experience managing multi-site operations or branch networks
• Strong understanding of installation and service-based teams
• Proven ability to scale operations and improve performance
• Comfortable working in a fast-paced, field-driven environment

Preferred Background
Experience with:

• Access control systems
• CCTV / surveillance
• Fire alarm systems
• Structured cabling
• Experience in a growth-oriented or private equity-backed environment
• Exposure to acquisitions or multi-site integration

Ideal Candidate

This role is best suited for someone who:

• Has led multi-location field service teams
• Understands low voltage or security systems operations
• Can drive both strategy and execution
• Is a hands-on leader comfortable in the field and with teams

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

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