This role will be responsible for the strategic direction, stability, security, and modernization of all IBM i–based environments that support 24/7 operations.
As an IT leader, the Director will ensure our systems meet stringent regulatory, security, and operational requirements unique to the gaming and hospitality industry, including compliance with Gaming Commission regulations, SOX, PCI, and operational audit standards.
- Develop and execute the long-term roadmap for IBM i systems supporting casino, hospitality, and key enterprise application environments.
- Drive modernization initiatives including high availability, IASP optimization and support the transformation of legacy applications.
- Collaborate with gaming operations, hotel operations, marketing, finance, and executive leadership to deliver technology solutions aligned to operational needs.
- Oversee day-to-day operations of IBM i servers and applications ensuring uptime for 24/7 operations.
- Manage system performance, capacity planning, auditing, high availability and disaster recovery for highly regulated gaming platforms.
- Ensure IBM i systems meet or exceed gaming regulatory controls, internal audit standards, PCI requirements, and cybersecurity best practices.
- Own policies, documentation, access controls, and operational procedures related to IBM i environments.
- Lead and mentor a blended team of internal and external IBM i Architects, Engineers, Administrators and Operators.
- Foster a high‑performance culture with strong accountability, communication, and customer service.
- Serve as the subject-matter expert for all IBM i–related initiatives, enhancements, and system impacts.
- Manage vendor relationships with managed service partners and IBM i software vendors.
- Accepts feedback and coaching from supervisors
