Position Announcement: Director of Information Technology
Northeastern Junior College is seeking an enthusiastic and self-motivated individual to serve as the Northeastern Junior College Director of Information Technology. Responsibilities will include strategic leadership, planning, and oversight for all technology services, infrastructure, and systems across the college. This role ensures secure, reliable, and forward‑looking technology operations that support academic, administrative, and system‑level initiatives. The Director collaborates with college leadership, CCCS system partners, and external stakeholders to deliver high‑quality IT services, foster innovation, and advance the institution's strategic vision. Responsibilities include technology planning, cybersecurity leadership, project management, budgeting, personnel management, and ensuring exceptional service for students, faculty, and staff.
Questions regarding the position may be directed to Lisa LeFevre, NJC Vice President of Administrative Services at 970-521-6615 or e-mail to: lisa.lefevre@njc.edu. For more information about NJC, see the college website at http://www.njc.edu.
What Your Key Responsibilities Will Be:
Strategic Leadership & Planning
- Partner with the president, executive leadership, and senior staff to establish IT implementation teams and drive college‑wide and system‑wide initiatives.
- Develop and maintain strategic IT master plans aligned with institutional goals.
- Lead technology modernization efforts, including cloud transformation, digital workspace strategy, and cybersecurity maturity planning.
Budgeting & Administration
- Develop, monitor, and manage departmental budgets, technology lifecycle plans, and project expenditures.
- Participate in hiring processes; oversee onboarding, evaluations, professional development, and performance management of IT staff.
Team Leadership & Operations Management
- Supervise, coach, and evaluate the Assistant Director of IT, Technical Systems Analyst, Academic Technology Coordinator, and Technical Support Specialist.
- Set work priorities, establish operational standards, and ensure timely completion of projects and support services.
- Adjust staffing and work schedules to meet service-level expectations and project demands.
Project Management
- Lead project teams through planning, design, implementation, and evaluation phases.
- Define project scopes, timelines, responsibilities, documentation standards, risk mitigation, and training plans.
- Monitor project progress, ensuring deliverables are met on schedule and within budget.
Systems, Infrastructure, & Cloud Services
- Oversee day‑to‑day operations of network, server, cloud, and endpoint environments.
- Support hybrid identity infrastructure including Microsoft Entra ID, Active Directory, and modern authentication standards.
- Ensure efficient management of cloud platforms such as Microsoft Azure, M365, Exchange Online, Intune, and Defender for Cloud/Endpoint.
- Maintain virtualized environments using VMware vSphere, TouchNet ID Management and Access Control.
- Assess hardware and software requirements, recommend technology procurements, and oversee lifecycle replacement plans.
Network & Telecommunications
- Manage advanced wired and wireless networks, including:
- Wi‑Fi 6E/7,
- CAT6A/CAT7 structured cabling,
- Cisco Catalyst & Meraki switching/security,
- DNS, DHCP, TCP/IP, routing, VLAN segmentation,
- VoIP, unified communications, and emergency communication systems.
- Ensure network scalability, redundancy, performance tuning, and monitoring.
Cybersecurity & Compliance
- Develop, implement, and review policies in alignment with security frameworks (e.g., NIST CSF, CIS Controls).
- Monitor identity and access management, reviewing access logs and system reports for anomalies.
- Ensure compliance with federal/state regulations (FERPA, GLBA, PCI, ADA digital accessibility).
- Oversee vulnerability management, incident response, disaster recovery, and business continuity planning.
User Support & Application Services
- Provide leadership for academic and administrative technology support.
- Ensure effective service management across help desk operations, ticketing, and knowledgebase systems.
- Oversee application deployment, maintenance, and integrations for institutional and CCCS system applications.
- Provide training and documentation for IT staff and end users.
Planning, Documentation, & Partnerships
- Maintain and direct comprehensive documentation of network, systems, procedures, and dependencies with CCCS IT infrastructure.
- Develop grant proposals, capital funding requests, and technology project justifications.
- Collaborate with vendors, contractors, and consultants to develop solutions, resolve issues, and evaluate new technologies.
What You Will Need:
- Demonstrated experience supervising and developing IT professionals.
- Strong interpersonal, negotiation, and communication skills.
- Ability to collaborate with diverse groups including faculty, administrators, technical teams, and external agencies.
- Strong documentation and report‑writing skills.
- Financial acumen in project budgeting and cost analysis.
- Proven problem‑solving, troubleshooting, and analytical skills.
- Ability to manage multiple complex projects simultaneously.
What We Require:
- Bachelor's degree in information technology, Computer Science, Cybersecurity, or related field; commitment to continued professional development.
- Minimum 5 years of experience in:
- Enterprise networks (LAN/WAN, Wi‑Fi 6E/7, Cisco Catalyst, Cisco Meraki).
- Structured cabling standards (CAT6A/CAT7).
- Identity, access, and security management (Active Directory, Entra ID, Touchnet Information Systems OneCard).
- Cloud platforms (Microsoft Azure, M365, Intune, Defender, Exchange Online)
- Server, virtualization, and storage systems (VMware, Cisco UCS, HPE Nimble, Azure services).
- Endpoint management (Intune, Autopilot, and UEM best practices)
- Help desk and IT service management (ITIL practices preferred)
What We Can Offer:
This is a full-time professional appointment. Annual salary is $85,000-$91,000, depending on qualifications and experience. Competitive fringe benefit package available which includes medical, dental, life, PERA Retirement Plan, 11 paid holidays, and several optional benefits. Position begins as soon as a qualified candidate is identified.
CLERY Report: https://www.njc.edu/safety-and-security/clery-act-and-annual-security-report
