Director of Credit & Collections

Director of Credit and Collections

Position Summary:

The Director of Credit and Collections is a key role in the development of the Credit and Collections team and will be responsible for leading the department. The position reports to the VP Controller and is responsible for developing and implementing strategies to improve the overall credit and collections process to reduce the delinquency rates and improve cash flow. This position works closely with sales and customer service team to resolve issues related to credit and collections.

Essential Job Functions:

• Oversee the credit and collections activities of the organization
• Develop and implement strategies to improve the credit and collections process
• Design and implement effective reporting
• Work closely with the sales and customer service teams to resolve credit and collections issues
• Prepare and present reports on credit and collections activities to senior management
• Lead and motivate a team
• Ensure compliance with all relevant laws and regulations
• Identify and mitigate potential credit risks
• Implement technology solutions to improve the credit and collections process
• Monitor industry trends and best practices in credit and collections
• Collaborate with other departments to achieve organizational goals

Required Qualifications:

• Bachelor’s Degree
• Minimum of 5 years of experience in a Director level role with proven credit and collections management and leadership experience
• Experience of developing future Credit and Collections Strategy
• Proven track record of reducing delinquency rates and improving cash flow
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Applications
• Ability to perform physical requirements of the position with or without reasonable accommodations.