Director of Casino Operations

Location: Mark Twain Casino | LaGrange, Missouri

Our ideal candidate will be responsible for overseeing the daily operations of the Slot Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Must have a strong technical understanding and background in slot set up, maintenance, and repair.
2. Manage, direct and supervise all personnel assigned to Slot department.
3. Supervises all procedures and controls for the Slot department.
4. Implement Slot Policy and Procedure.
5. Establishes Slot Department Policy and Procedure.
6. Reviews and determines Slot percentage payout.
7. Reviews Slot statistical reports for accuracy and feasibility.
8. Handles customer complaints.
9. Periodically provide operational overview as requested by the General Manager. The scope of the overview provides no additional authority outside of their job description and must comply with reporting relationships, signatory ability, access to sensitive areas and other requirements outlined in the Internal Controls.
10. Ensure compliance with federal and State currency reporting regulations.
11. Ensure compliance with Missouri Internal Controls and Gaming Regulations.
12. Maintain uniform and follow department grooming and appearance standards.
13. Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
14. Safeguard company assets.
15. Analyzes slot performance and prepares recommendations for product optimization.
16. Maintains a working knowledge of casino operation systems and a working knowledge of peripheral systems required to prepare proper analysis.
17. Works directly with gaming product vendors to stay informed on product advancement and negotiates purchases, leases and any other vendor related issue.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

A minimum of 5 years job experience in an executive gaming management positions. Knowledge of all casino games, including rules and procedures, game protection, game mix, and theoretical expectations. Must also have a strong background/understanding in Slot Tech maintenance and repair.

Other considerations include:

A minimum of 5 years of experience analyzing financial statements as it relates to P&L and accounting for key management decisions.

A minimum of 5 years of experience in strategic planning direction utilizing competitive analysis, budgeting, policy operating decisions and capital purchases.

Missouri Gaming experience a plus.

EDUCATION

High school diploma or equivalent required. College degree preferred but appropriate casino experience will qualify.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain a Level I Missouri Gaming License.

LANGUAGE SKILLS

Must be able to effectively communicate in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have Microsoft Office experience and basic computer skills.

WORK ENVIRONMENT

Indoors, noisy, secondhand smoke, and bright lights.

WORK LOCATION

Must be willing to work on site at Mark Twain Casino in La Grange, Missouri. This position is not eligible for remote work.

EMPLOYEE BENEFITS INCLUDE:

• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identitiy Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
• Free Food, Employee Discounts, Team Celebrations, Awards, and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.