Director of Business Operations

KONTEK Systems, Inc.
Durham, NC

Kontek Systems is hiring a Director, Business Operations, to oversee internal performance and business coordination. Reporting to the President and managing a team of three (Procurement Manager, Senior Accountant, and Office Manager), this role owns financial visibility and discipline, an operating cadence, and cross-functional execution, enabling leadership to stay focused on growth and strategy.


This is a hands-on operator role for someone comfortable working across functions in a fast-moving environment, using financial data to understand the business, build structure where it’s missing, and develop a team along the way.


What You'll Own

  • Partner with accounting and the President on budgeting, forecasting, and monthly reporting; use financial data to drive operating decisions
  • Maintain visibility into cash flow, margin, inventory, and key cost drivers; surface anomalies before they become issues
  • Oversee reconciliation and controls across procurement, inventory, and the general ledger
  • Lead, develop, and coach a team of three across procurement, accounting, and office operations


  • Run the operating cadence: leadership meetings, KPI reviews, and accountability tracking
  • Serve as the internal owner of employee experience
  • Support hiring, onboarding, performance management, and employee relations
  • Manage non-project vendor relationships, contracts, and the relationship with our outsourced HR partner
  • Coordinate ESOP administration with external advisors
  • Serve as Board Secretary; prepare board materials and maintain corporate governance


What We're Looking For

  • 7–12+ years in business operations, FP&A, or finance, with team leadership experience
  • Strong financial fluency, including experience using financial data to drive business decisions in an operating environment (not just reporting)
  • Experience where physical inventory, project costs, and the GL had to reconcile (manufacturing, integration, distribution, construction, or similar)
  • Experience operating in or supporting a company in the $10M–$20M revenue range, with an understanding of the structure, pace, and constraints of this stage of growth
  • Track record of bringing structure to ambiguous, fast-moving environments
  • Comfortable managing functional specialists and holding outsourced partners accountable


What Success Looks Like

  • Leadership has clear, timely visibility into financial and operational performance
  • Procurement, inventory, and accounting reconcile cleanly; issues are caught early
  • Priorities move forward
  • The team operates with structure, accountability, and fewer bottlenecks
  • Vendor and HR partner relationships are well-managed and cost-effective
  • ESOP administration runs on schedule with no surprises


Salary: $120,000-$150,000,year


Why Join Kontek

  • Hybrid work environment
  • Comprehensive benefits package (health, dental, vision, 401k, PTO).
  • Employee Stock Ownership Plan (ESOP).
  • Ongoing training and certification opportunities.
  • Collaborative, growth-oriented team culture.
  • Hip downtown Durham location – walkable to restaurants and entertainment.


Equal Opportunity Employer:

We welcome diversity and encourage applications from women, under-represented minorities, individuals with disabilities, LGBTQ+, and gender non-conforming applicants. (We don’t discriminate against Duke or UNC fans either.)


Kontek Systems is an employee-owned (ESOP) AV integration firm headquartered in North Carolina.

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