Overview
The Director of Benefits is responsible for supporting the strategic design, implementation, and administration of the organization’s employee benefits programs. This role ensures that benefit offerings are competitive, cost-effective, compliant with regulations, and aligned with the company’s overall talent strategy.
Responsibilities
Oversee and manage end-to-end administration of benefits programs including medical, dental, vision, life, disability, FSA/HSA, and 401(k)
· Oversee worker’s compensation, and leave administration programs
· Partner with Total Rewards and Finance to align benefits strategy objectives (cost control, scalability, ROI) while maintaining competitive offerings
· Support plan design, renewals, and contribution strategies across a distributed, multi-state workforce
· Handle escalated employee benefits issues and provide guidance on complex cases
· Oversee benefits budgeting, forecasting, and cost-control initiatives
· Manage relationships with external vendors, brokers, and consultants
Financial Discipline
· Support benefits budgeting, forecasting, and cost containment initiatives
· Analyze claims data and utilization trends to inform executive decision-making
· Identify efficiency opportunities through plan design and vendor optimization
M&A Integration & Onboarding
· Lead benefits-related workstreams for acquisitions, including due diligence and integration
· Evaluate legacy benefit plans and manage transitions into DSO-sponsored programs
· Partner with HR, Legal, and Integration teams for smooth employee transitions
· Oversee high-volume onboarding and enrollment processes
Compliance & Risk Management
· Ensure compliance with ERISA, ACA, COBRA, HIPAA, and multi-state regulations
· Manage Form 5500 filings, nondiscrimination testing, and audits
Maintain plan documents, SPDs, and required notices
· Partner with legal and external advisors during acquisitions and audits
· Oversee compliance and license tracking such as CPR, Hygiene and dentist licenses, vaccines, OIG, DEA, PALS, CDS, and malpractice
UKG System Optimization & Data Integrity
· Serve as functional lead for benefits administration within UKG
· Configure benefit plans, eligibility rules, and workflows
· Ensure integrations between UKG, carriers, and payroll
· Lead system testing and drive automation improvements
Vendor & Carrier Management
· Manage relationships with brokers, carriers, and TPAs
· Support RFP processes and vendor negotiations
· Monitor service levels and resolve escalated issues
Open Enrollment & Communications
· Lead annual open enrollment across a dispersed workforce
· Develop targeted, easy-to-understand communications
· Ensure system readiness and payroll accuracy
Team Leadership & Process Scalability
· Supervise and develop benefits team members
· Standardize processes across legacy and acquired practices
· Drive continuous improvement in efficiency and employee experience
Work Environment:
This job is fully remote with the environment being a home-based professional setting with substantial digital collaboration.
Physical Demands:
The role requires sustained computer and desk work with prolonged sitting, regular virtual communication, and occasional light lifting of typical home-office items.
Competencies:
· Financial and analytical acumen
· Compliance and risk mitigation
· System optimization
· Strategic thinking
· Leadership and team development
· Vendor management
· Data-driven decision making
· Compliance and risk management
· Employee-centric mindset
· M&A integration and change management
Qualifications
Education:
· Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred)
Qualifications/Training:
· 10+ years of progressive experience in benefits administration or total rewards
· 3–5+ years of leadership or management experience
· Deep knowledge of employee benefits programs and regulatory requirements
· Strong analytical, financial, and negotiation skills
· Excellent communication and leadership abilities
· Relevant certifications preferred (e.g., CEBS, CBP, SHRM-CP/SCP)