Director of AI Strategy and Technology Operations

CriticalPoint
El Segundo, CA

We are seeking a hands-on Director of AI Strategy & Technology Operations to help define and execute the firm’s enterprise AI strategy and workflow transformation initiatives. This individual will identify high-value opportunities across client acquisition, deal execution, research, operations, and internal/portfolio company operations, while implementing practical AI solutions that improve productivity, efficiency, and decision-making across the firm.


This is a highly cross-functional role that combines AI strategy, workflow optimization, project management, and technical implementation. The ideal candidate understands how to translate business problems into scalable AI-enabled workflows and can work effectively with bankers, operations teams, IT, compliance, and external vendors.


The Director of AI Strategy & Technology Operations will play a key role in helping the firm responsibly adopt and integrate AI technologies that drive measurable business value while maintaining strong governance, security, and operational standards.


Key Responsibilities:

  • Develop and execute the firm’s AI strategy, identifying and prioritizing high-impact AI use cases across origination, deal execution, research, marketing, compliance, and both internal and portfolio company operations
  • Design and implement AI-enabled workflows, tools, and integrations that improve productivity and business performance
  • Partner with internal and external developers to prototype and deploy AI-powered applications and solutions
  • Build web applications that integrate AI platforms and APIs including OpenAI, Anthropic, Google, and open-source models
  • Oversee implementation of AI capabilities including chat interfaces, document analysis, workflow automation, content generation, and retrieval-augmented generation (RAG)
  • Establish governance, security, and responsible AI practices in partnership with IT, legal, compliance, and leadership teams
  • Evaluate AI vendors, manage implementation projects, and drive user adoption through training and change management
  • Monitor AI performance, business impact, adoption, and define KPI’s and success metrics for AI, including ROI, while continuously refining solutions and workflows



Qualifications:


Required

  • 5+ years of experience in AI implementation, workflow transformation, product management, software development, technology strategy, or related fields
  • Experience leading or implementing AI initiatives in business environments
  • Strong understanding of AI technologies including LLMs, workflow automation, and AI productivity tools
  • Technical fluency sufficient to collaborate with developers, prototype solutions, and evaluate technical tradeoffs
  • Familiarity with Python, JavaScript/TypeScript, APIs, and modern AI platforms
  • Strong communication, project management, and stakeholder management skills


Preferred

  • Experience in investment banking, private equity, consulting, fintech, or professional services
  • Experience with enterprise AI tools, vector databases, RAG, and AI governance practices
  • Experience working in regulated or compliance-sensitive environments
  • Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business, Data Science, or a related field preferred, but not required
  • Practical experience building and deploying AI-enabled solutions is highly valued
  • Portfolio, project examples, or demonstrated AI implementation experience is a strong plus


Success in This Role Looks Like

  • Translating business problems into practical AI-enabled solutions
  • Driving measurable productivity gains and operational improvements
  • Implementing secure, scalable, and user-friendly AI workflows
  • Balancing strategic leadership with execution and operational follow-through


Example Projects

The ideal candidate may have experience building tools such as:

  • AI chatbots for customer support
  • PDF or document question-answering tools
  • AI writing or rewriting assistants
  • Automated email or report generators

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