Director, Noncredit Admissions & Enrollment Services

Two weeks prior to the deadline to submit applications, the diversity of current applicants will be assessed. Upon review, if the pool does not include sufficient diversity at that time, the application window may be extended.

The Santa Clarita Community College District/College of the Canyons is seeking a full-time Director, Noncredit Admissions & Enrollment Servicesin the Student Services division.

Salary Placement:

This twelve (12) month per year position will be on an individual contract. This classified administrator position will be placed on Range 12of the Administrator Salary Schedule. Step placement is based on experience. Initial salary step placement for new employees is customarily at step 1, 2, or 3 ($10,360.00 / $10,515.00 / $10,672.00 per month) of this 20-step salary range.

All administrators are on an employment contract and exempt from overtime and compensatory time accumulation.

District Classified Administrator Benefits:

Full-time employees are provided with a diversified employee benefits program that includes sick time, vacation time, discretionary time, medical, dental and vision insurance including dependent coverage, disability, and life insurance as well as Section 125 options. These benefits commence on the first of the month following date of hire. Professional development and educational incentive opportunities are provided to all classified administrative employees.

Classified employees contribute to the Public Employees' Retirement System (PERS), a defined benefit retirement plan through the State of California.

Who We Are

The Santa Clarita Community District is committed to achieving educational equity for all students. As presented in our District Strategic Plan, which focuses on Access, Engagement, and Success, “Equity, inclusion, and diversity are not goals in themselves, but ideologies embedded in all actions and planning across all departments and functions of our college and its two campuses.” These areas of focus demonstrate a resolve to focus on student success and confirm that we are at the forefront of change with integrated planning efforts that both evolve and anticipate the needs of our students. We provide students with a rich and dynamic learning experience that embraces differences — fostering healthy inclusion through inquiry, shared dialogue, and reflection to ensure that we promote a sense of community, collegiality, and cooperation. When you join our team at the Santa Clarita Community College District, you can expect to be part of an inclusive, creative, flexible, innovative and equity-focused community that engages students, each other, and the community in scholarly inquiry, creative partnerships, and the application of knowledge and success.

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate must be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students, and community partners who share our commitment to closing equity gaps. The Santa Clarita Community College District seeks leaders possessing a strong grounding in academic and student services programs and a thorough understanding of the primary mission of the community college. We seek employees that value mentorship and working in a collegial, collaborative environment, who are conscientious risk takers and transformational leaders guided by a commitment to helping all students achieve their educational goals.

OVERALL RESPONSIBILITIES:

Under the direction of the Associate Dean of Admissions, Records, and Online Services, organizes and directs operations and activities in the Noncredit Admissions and Enrollment Services Department including admissions, orientation, placement, student educational planning, registration, online services, and records management. In absence of the Associate Dean, the Director will provide oversite to the Admissions and Records Department. Coordinates communications, department personnel, and information to meet student and District enrollment needs. Supervises, trains and evaluates the performance of assigned personnel. Provides direction and training on Admissions & Enrollment policies and procedures to all staff, including those at off-site locations.ESSENTIAL DUTIES:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class:

1. Organizes and directs all special admissions including, but not limited to, noncredit, Rising Scholars, and concurrent and dual enrollment. This includes coordination of all off-site admissions and registration functions, coordinating staff to be at the off-site locations, ensuring the offices are available for students on the Valencia and Canyon Country campuses, and meeting all enrollment deadlines.
2. Primarily organizes and directs Noncredit Admissions & Enrollment operations and activities including coordinating the development and implementation of enrollment forms and applications, maintenance of student records and files, and related student support functions. Assures related activities comply with established policies and procedures.
3. Coordinates communications, department personnel, and information to meet student and District staff enrollment needs. Resolves student application, enrollment, registration and staff member issues, conflicts, and discrepancies in a proper and timely manner.
4. Act as a liaison between off site locations and the Associate Dean, Admissions, Records and Online Services.
5. Provides transitional support services to noncredit students moving into credit classes. Services include but are not limited to, coordinating with financial aid, residency, and other enrollment services operations.
6. Provides advisement to noncredit students for pathways to noncredit certificates and/or credit courses.
7. Coordinates and oversees the document imaging function within noncredit.
8. Supervises, trains and evaluates the performance of assigned personnel, in accordance with District policy. Assigns employee duties and reviews work for compliance with established requirements and procedures.
9. Oversees and establishes, secures, directs, and automates the retention/destruction of student records in accordance with District guidelines and state and federal regulations.
10. Monitors and assesses Admissions & Records policies and procedures for operational efficiency. Participates in the development and implementation of policies and procedures to enhance the operational efficiency of Admissions & Records activities.
11. Participates in the development and implementation of Noncredit and Credit Admissions & Records annual program review plans, goals, objectives, projects, calendars and employee schedules. Coordinates group, staff, and other special enrollments as required.
12. Maintains the Noncredit office website and supervises related enrollment functions.
13. Participates in the development and coordination of the noncredit Admissions and Records sections of the college catalog, schedule of classes and Noncredit office website.
14. Coordinates and oversees all testing of the student database and all associated programs within the Noncredit and Credit Admissions and Records departments. Acts as a liaison between Noncredit, Admissions and Records, Instruction, and Enterprise Applications.
15. Contacts students, other departments and outside agencies to request and verify transcripts, reports and information as needed. Verifies and compiles residency and other student information in accordance with Title 5, California Educational Code, and all federal regulations.
16. Assists in the development and preparation of the annual preliminary budget for Admissions & Records and Noncredit. Controls and authorizes expenditures in accordance with established limitations.
17. Communicates with administrators, personnel and outside organizations to exchange information, coordinate activities and programs, and resolve issues or concerns.
18. Operates a variety of office equipment including a copier, fax machine, computer and assigned software. Arranges for computer system modifications, maintenance and repairs as needed.
19. Monitors inventory levels of forms, applications and other Admissions & Records supplies. Orders, receives and maintains adequate inventory levels of supplies.
20. Attends and conducts various meetings as assigned. Develops, implements, and conducts staff training sessions as directed. Attends and participates in various committees as required.
21. Communicates with the Associate Dean of Admissions, Records and Online Services and appropriate administrators concerning admissions, registration, state audit regulations, statistics, and changes in state regulations.
22. Attends meetings, conferences, seminars and other gatherings to keep informed of policy changes. Serves on various college committees.
23. Performs other related duties as assigned.

Demonstrated Knowledge and Abilities:

Knowledge of:

• Policies, procedures, functions and organization of a college Admissions, Registration, Records and noncredit services.
• State and federal laws, codes and regulations related to admissions, registration, matriculation and records maintenance.
• Graduation and transfer requirements.
• Modern automated record-keeping systems.
• Computer software applications including spreadsheet, database, and word processing programs.
• Oral and written communication skills
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Community college organization, operations, policies and objectives.
• Interpersonal skills using tact, patience and courtesy.
• Policies and objectives of assigned programs and activities.
• Budget preparation and control.

Ability to:

• Learn, interpret and apply legal mandates, policies, regulations, and guidelines and operational procedure.
• Plan, organize, coordinate, control, and direct the activities and functions of the Admissions, Registration, Records, and Online Services and noncredit services.
• Develop, revise and implement policies, procedures and guidelines related to assigned functions to ensure a service-oriented operation.
• Assure compliance with State, Federal and College regulations, requirements, policies and mandates.
• Demonstrate excellent customer service skills and ability to multi-task in a high stress, team-oriented environment.
• Interface in difficult situations, assess complex and technical problems, collect data, and suggest potential solutions to minimize problems from escalating.
• Work independently while meeting schedules and timelines.
• Train, supervise and evaluate personnel.
• Establish and maintain cooperative and effective working relationships with others.
• Establish and maintain comprehensive and accurate files and records as well as prepare concise and complete reports as required.
• Maintain confidentiality when dealing with sensitive and privileged material and information.
• Communicate effectively and accurately orally and in written form.
• Establish and maintain cooperative working relationships with students, faculty, staff, temporary employees, and others connected in the performance of duties.
• Work effectively and demonstrate currency of knowledge with computers and other forms of advanced technology utilized in providing high quality services.
• Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.

Qualities of a Successful Community College Leader:
Every administrator with the College is expected to be:

• Committed to Student Access, Engagement, and Success.
• Willing to take strategic risks related to student-oriented change.
• Capable of building strong teams.
• Motivated to establish urgency for improvement.
• Able to plan lasting internal change.
• Results-oriented, ensuring effective implementation, routine assessment of programs and continuous data-informed improvement.
• Effective at communicating and listening to foster strong relationships, shared priorities, and inspire trust and action.
• Considerate of fiscal responsibilities and sound operations.
• Dedicated to entrepreneurial fundraising that aligns to student access, engagement, and success goals.
• Effective in developing effective external partnerships to achieve broader aims for student success.
• A creative, innovative, energetic instructional leader; a technologically sophisticated professional who is skilled in various technology applications.
• A supporter of consistent and on-going professional development initiatives, in pursuit of the college’s strategic goals.
• A fair-minded, ethical, and honest leader with excellent interpersonal and communication skills and the courage and integrity to lead and accept responsibility.

MINIMUM REQUIREMENTS:

Experience:
Two (2) years full-time equivalent experience in college noncredit and/or credit admissions, registration and records or any equivalent combination of training and experience in another student services area.

Education:
Associates degree from an accredited institution is required.

Desirable Qualifications:

• Bachelor’s degree from an accredited institution.
• Experience coordinating off-site registration and processes.
• Experience with degree audit, online services and working with outside vendors for Admissions and Records functionality.
• Experience with process analysis, project management, customer services and excellent computer skills.
• Policies and objectives of assigned programs and activities.
• Budget preparation and control.

PHYSICAL CHARACTERISTICS
Position is a stationary position and requires use of a computer for extended periods of time plus frequent periods of movement from one area to another, which may include traversing to different floors of a building; operating a computer and related equipment; communicating and providing information to others; working with various materials and objects; frequently exert 10 to 20 pounds of force to move objects; may be exposed to occasional contact with dissatisfied individuals; and travel from site-to-site. In the event of an emergency, employees will be relied upon to serve as emergency workers.

Conditions of Employment:

Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening.

Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109.

Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member.

Board of Trustees approval.

Official, sealed transcripts are required upon offer of employment.

Ability to maintain a flexible work week with hours that may vary.

Position is contingent upon funding and is subject to change.

Equal Employment Opportunity:

Santa Clarita Community College District is an Equal Opportunity Employer.

The Santa Clarita Community College District is committed to employing qualified employees who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity and provide consideration for all qualified candidates. The District does not unlawfully discriminate in providing educational or employment opportunities to any person on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources office directly at (661) 362-3427.

About the District:

Why Work at College of the Canyons?

College of the Canyons (COC) is a nationally recognized Hispanic-Serving Institution located in Santa Clarita, California, and is dedicated to fostering student success in a dynamic and inclusive environment. Serving over 37,000 students across two campuses, COC offers more than 275 degree and certificate programs and is known for its strong transfer pathways, award-winning workforce programs, and innovative initiatives like Zero Textbook Costs (ZTC) and the Canyons Promise program, which provides two years of free education for new full-time students. As a regional leader in innovation, equity, and community engagement, the college partners with over 100 organizations and has secured millions in grants and workforce development funding. Its students regularly transfer to top UC schools, win national scholarships, and contribute to projects reaching as far as NASA. With new facilities like the Takeda Science Center, an Intercultural Center, and robust University Center partnerships offering bachelor’s and graduate degrees, COC continues to grow its impact. Faculty and staff are driven by a shared commitment to teaching excellence, respect, creativity, and meaningful community connections, all in a vibrant Southern California setting.

APPLICATION AND SELECTION PROCESS:

Applicants are encouraged to complete their applications online. Please visit our website at http://www.canyons.edu/administration/humanresources. If you require assistance, please call the Human Resources office at (661) 362-3427 or for the hearing-impaired TTY/TDD Line at (661) 362-5178. Applicants may check the status of their application online and may expect to be notified within approximately 4 - 5 weeks following the Review Date as to the status of their application.

All application materials must be uploaded online or received in the Human Resources office by the end of the day on the review date in order to assure consideration for this position. Postmark is not acceptable for this purpose.Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. The Human Resources office is located in the University Center, Suite 360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355.

The following application materials are required for your application to be complete:

• Online District CLASSIFIED Application form.
• Current detailed resume, summarizing education and experience. Please include month/year dates of employment and descriptions of responsibilities at each employer.
• Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties, the demonstrated knowledge, and the abilities section of this announcement. Provide specific details and examples of your direct experience in achieving the list of minimum and desirable requirements for this position.
• Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. Copies of diplomas are not acceptable in lieu of college transcripts. You can submit unofficial copies of transcripts for application purposes. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities.
• Confidential Recruitment Source Information (Voluntary Survey). This is voluntary and is part of the online applicant profile separate from the application.
• Supplemental Questionnaire.Please provide detailed answers to the following questions as part of your application packet.

1. Do you possess an education equivalent to an Associate’s degree (60 semester units) or higher from an accredited institution? If yes, list your degree(s) and please provide a legible copy of your college/university transcript(s) in your online application packet. Copies of diplomas are not acceptable in lieu of college transcripts. If no, you do not meet the minimum qualifications for this position.
2. Please describe your experience in an institution of higher education noncredit and/or credit Admissions, Registration and Records Department Include employer name(s), position title(s), dates of employment, full-time or part-time status (hours per week), your roles, and responsibilities. Please provide your total years of full-time equivalent experience in this field.
3. Please describe your supervisory or management experience.
4. Please describe your technology skills with administrative software programs (such as Datatel, Colleague, Peoplesoft) and other advanced technology.
5. Please describe your ability to work successfully in a multicultural environment.
6. Why do you want to work in this management position at College of the Canyons?

• Letters of Reference are optional.

Please note:

• Skills evaluation of candidates for interview may be required.
• Travel and relocation expenses are the responsibility of the applicant.
• Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview.
• A presentation may be required for those candidates selected for an initial interview.
• “Experience” generally refers to relevant paid experience. In some instances, unpaid experience may be counted as experience towards meeting the minimum qualifications or requirements for the position only if it entailed responsibilities substantially similar to those of relevant paid positions in the field. It is the applicant’s responsibility to provide sufficient information and details to the Human Resources office at the time of submission of their application packet. Details should include the organization, contact name, and contact information, start and end dates, hours per week, and a list of relevant unpaid/volunteer duties or responsibilities performed. Not all unpaid experience may qualify. Upon offer of employment, an applicant will be required to obtain written verification(s) of any relevant unpaid/volunteer experience.
• Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant.
• Please be aware that, should you be considered as a finalist for this position, reference checks will include current supervisor(s).
• Applicants are encouraged to apply online. If you need assistance with the application process, contact:

Human Resources Office

(661) 362-3427

TTY/TDD (661) 362-5178 or visit our website at

www.canyons.edu/administration/humanresources

It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District. Materials will not be returned, copied, or considered for other openings. Resumes may not be submitted in lieu of the official application form.

Interviews may be conducted in-person or remotely via Zoom.

This Director will be working on the Valencia campus. This is not a remote position.

The College is expecting to conduct initial interviews between the weeks of May 4, 2026, and May 11, 2026, conduct final interviews between the weeks of May 11, 2026, and May 18, 2026. This is an estimated timeline and is subject to change.

Positions are offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled. This recruitment may be used for future vacancies.