Diamond Jewelry Showroom Manager

Please apply only if you have the necessary experience in face-to-face diamond jewelry sales, or prior experience working in the diamond jewelry trade, either in retail or wholesale.

The base salary for this full time position is $60,000–$75,000, commensurate with experience, plus a competitive commission bonus opportunity.

Benefits: Health Insurance, Paid time off, Employee discount

Based on NYC' 5th Avenue Rêve Diamonds is a leading bespoke fine jewelry house specialising in exceptional engagement rings, high-value diamonds, and handcrafted diamond jewelry.

Founded in London, UK in 2013, we operate three international showrooms in 745 5th Avenue (New York), Beverly Hills (Los Angeles)​ and Mayfair (London). From these locations, we serve a global clientele who value discretion, expertise, and uncompromising quality.

As part of our continu​ed growth, we are seeking an experienced Diamond Jewelry Sales consultant/ Manager in NYC, overseeing sales performance, client relationships, and day-to-day showroom operations. For the right candidate, this position offers significant responsibility, long-term progression, and occasional travel between our locations.

This role is ideally suited to a driven, highly organised diamond jewelry professional with strong leadership qualities, deep product knowledge, and a passion for delivering world-class client experiences.

The Role

You will act as a​n ambassador for Rêve Diamonds, shaping the client journey both in-store and remotely while supporting the operational and commercial success of the business. This is a hands-on role requiring autonomy, initiative, and a strong commercial mindset.

Key Responsibilities

• Build, manage, and nurture high-value client relationships (clienteling)
• Lead and exceed individual and showroom sales targets and KPIs
• Manage enquiries across in-person, email, phone, and digital channels
• Confidently handle transactions across a wide range of values
• Maintain impeccable showroom presentation and merchandising standards
• Support operational oversight, scheduling, and reporting
• Collaborate with international teams and management
• Represent the brand during occasional international travel as required

The Ideal Candidate

• Proven experience in fine jewellery or high-value luxury sales
• Strong knowledge of diamonds, gemstones, and bespoke jewelry
• Confident working independently with a proactive, solution-led approach
• Professional, polished, and client-focused at all times
• Highly organised with excellent attention to detail
• Flexible, resilient, and commercially minded
• Excellent spoken and written English

Preferred (but not required) Qualifications

• FGA, DGA
• GIA Graduate Gemmologist / Graduate Diamonds
• Accredited Jewelry Professional or equivalent

What We Offer

• Regular performance reviews and clear progression opportunities
• Exposure to international markets and high-profile clientele
• Comprehensive product and brand training
• A dynamic, supportive, and ambitious working environment

Joining Rêve Diamonds means becoming part of a growing international brand where craftsmanship, integrity, and client experience are paramount. Our recruitment process includes an initial call, in-person interview, and practical assessments to ensure the right long-term fit.

• If you are ready to take the next step in your jewellery career and play a key role in an international luxury business, please submit your CV and a brief cover letter outlining your experience and interest.