DGB Americas Key Account Manager US Independent Distributor + Amazon

DOLCE&GABBANA
Miami, FL

Key Account Manager US Independent Distributor + Amazon

Department: Commercial Distributors/TR

Reports to: Distributors Director

Hybrid.

Location: Miami or New York

Job Purpose

The Key Account Manager, Give Back Beauty + Amazon, Distributors, will be responsible for leading and developing the commercial relationship with distributors across US for the Give Back Beauty portfolio, with a strong focus on Amazon and e-commerce acceleration. This role will drive sell-in and sell-out performance, support strategic business planning, and ensure strong execution across distributors and key online channels in line with brand objectives.

The role requires a highly commercial profile with strong account management skills, a solid understanding of distributor dynamics, and the ability to identify growth opportunities across markets while partnering closely with cross-functional teams.


Key Responsibilities

Commercial Management

  • Manage the commercial relationship with distributors across US (with knowledge of working with the North American Beauty Industry– traditional retail) for the Give Back Beauty portfolio.
  • Act as the main point of contact for all commercial matters related to the assigned accounts.
  • Develop and implement account plans, commercial strategies, and growth initiatives by market.
  • Drive sell-in and sell-out performance, ensuring achievement of sales targets and business objectives.
  • Support negotiations and follow-up on commercial agreements, investment plans, and distributor-specific initiatives.

Amazon Management

  • Lead the Amazon business within the distributor network, supporting growth and execution across the channel.
  • Identify opportunities to strengthen online visibility, assortment, and overall digital performance.
  • Support the development and execution of channel-specific commercial plans, promotional activities, and growth strategies for Amazon.
  • Monitor e-commerce performance and recommend actions to improve results and maximize business opportunities.

Business Planning and Analysis

  • Monitor sales performance, analyze KPIs, and identify risks and opportunities across markets and accounts.
  • Track sell-in, sell-out, inventory levels, and product availability to support healthy business development.
  • Prepare business reviews, reports, and presentations for management, highlighting key results, action plans, and opportunities.
  • Analyze market trends, competition, and channel dynamics to identify areas of opportunity and support decision-making.

Cross-functional Collaboration

  • Partner closely with Marketing, Supply Chain, Finance, and other internal teams to ensure alignment and proper execution of launches, promotions, and commercial plans.
  • Support assortment planning, promotional strategy, and commercial calendar execution across distributors and Amazon.
  • Ensure consistency in execution and alignment with brand objectives across markets and channels.

Operational Excellence

  • Ensure smooth day-to-day management of assigned accounts.
  • Follow up on orders, launches, product availability, and distributor needs to ensure timely execution.
  • Maintain strong communication and coordination with internal and external stakeholders to support business continuity and account performance.

Requirements

  • Bachelor’s degree in business, Marketing, or related field
  • Minimum 10 years of experience in sales, commercial, or key account management roles
  • Experience in beauty, luxury, consumer goods, or a related industry is preferred
  • Experience managing distributors is strongly preferred
  • Experience with US Amazon channels is a must.
  • Strong proficiency in Excel, Power BI.
  • Fluent in English and Spanish (nice to have).
  • Willingness to travel as needed (30% aprox.)
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