Desktop Support Specialist

Akkodis is seeking a Desktop Support Technician on-site in Findlay, OH, for a Contract Position in the United States.

Pay Range: $25-$27 (The rate may be negotiable based on experience, education, geographic location, and other factors).

Job Description:

• 5 to 7 years working with and supporting end users and VIP’s
• 5+ years working with third party service suppliers – should include SLA and service definition functions
• Experience working with remote and travel users – plans and assists with issues that come up
• Able to effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions
• Work with other support groups such as network operations, in assisting in the resolution of incidents or maintenance activities
• Ability to support and explain technical concepts to users at various levels of technical proficiency
• Effectively manages difficult or volatile situations
• Able to read and understand technical manuals, procedures, and OEM guides.
• Excellent interpersonal skills
• Ability to assess, analyze and research technical situations and provide viable alternatives
• Ability to learn new technologies and procedures quickly
• Ability to communicate effectively with wide variety of users, and technical teams.

If you are interested in this role, then you can click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Sahil Mavi at +1 610 227- 6981 or Sahil.Mavi@akkodisgroup.com.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.