Desktop Support Engineer

**The candidate will be required to work onsite in the Matthews, NC area.

** Travel Required. The candidate will be able to expense for any required travel.

** Interviews can be via Teams or in-person.

Desktop Support Specialist

Location: 12033 E Independence Blvd, Matthews, NC 28105 (Onsite)

Duration: 12 months

• 7 years of experience in different types of computer hardware, software, peripherals and components, networking protocols and communications.
• Installing and imaging new computers and loading of appropriate software for customers.
• Installing local and network printers and other peripherals and configuration of same.
• Migrating data and user profiles.
• Documenting process and procedures related to technical field support activities.
• Demonstrates knowledge and a working experience with ServiceNow call tracking system.
• Comfortable with traveling for the role.