Job Title: Front Office/ Patient Coordinator
The front office/patient coordinator position may sound like some sort of administrative position that only involves answering phones and helping patients schedule. While this is a partof the role, the position is so much more important than this. You will be the face of the practice.The first person patients get to interact with and the last person they see on the way out.
At Madison Dental Studio, we don’t just want any ordinary front desk staff member—we want avalued co-worker, a teammate, and a key part of our patient care experience. We want you towork with us, not for us.
What You'll Be Doing:
Keeping schedules organized and patients happy
Answering phones like a pro (because first impressions matter!)
Handling patient records with precision (no lost files on your watch!)
Assisting with billing, financial reports, and office coordination
What You’ll Get When You Join Our Team:
A collaborative, supportive team that respects and values you
Stable hours—no getting sent home without pay
Real opportunities for growth—not just empty promises
Competitive pay, bonus opportunities, and financial stability
Respect and appreciation for the hard work you do every day
Privately owned office - not a corporate DSO
And, of Course, Great Benefits:
Paid time off
401k match
Health insurance
Dental benefits for you and your family
Professional development opportunities
A work environment where you actually feel excited to come in each day
What we are looking for:
2+ years of customer service experience
Dental knowledge is a plus but not necessary; We can train you on this.
A friendly, professional personality with top-notch communication skills
Organization and time management