DSYEP Supervisor - $42.00/ Hour SUMMER TEMP HIRE
Essential Functions:
The following duties are normal for this position. The omission of specific statements of duties does not exclude the candidate from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Lead and support Case Managers and oversee an assigned group of youth participants, to include the following duties/responsibilities:
- Supervise, support, and provide guidance to Case Managers to ensure effective service delivery, participant engagement, and achievement of DSYEP training objectives
- Monitor intern participation across caseloads, including attendance, engagement, and overall progress, ensuring timely intervention when needed
- Ensure Case Managers maintain daily contact with interns to support program goals, provide guidance, and facilitate communication with interns and their parents/guardians
- Provide direction and support to staff in addressing barriers impacting intern participation, including developing action plans and ensuring consistent follow-up
- Review and ensure accurate collection, documentation, and maintenance of participant records in a confidential manner, including completion of all reporting requirements and administrative tasks
- Oversee and/or conduct site visits with employers and interns to monitor progress, address concerns, and support successful placements
- Attend and/or lead meetings and training sessions with staff, interns, partner schools, and agencies as required
- Provide coaching, problem-solving support, and conflict resolution guidance to Case Managers and interns as needed
- Ensure compliance with all DSYEP policies, procedures, and program standards
Preferred Qualifications:
- Supervisory or lead experience in case management, workforce development, or youth programs
- Experience working with young adults ages 16–24
- Computer skills, including Microsoft Word, Excel, and Zoom/TEAMS; with the ability to learn new applications
- Strong problem-solving, decision-making, conflict resolution, and active listening skills
- Ability to remain calm and provide leadership in crisis situations
- Strong interpersonal skills with the ability to be compassionate, firm, and maintain confidentiality
- Experience working with youth with disabilities is preferred
Minimum Qualifications: Must be at least 21 years or older and eligible to work in the United States.
Specific License of Certification Required: Must possess and maintain a valid Georgia driver’s license and have reliable transportation. Some travel may be required.
