his position is responsible for dealing at assigned table games and ensuring the integrity of the games when functioning in the Supervisor capacity. Provides a friendly atmosphere, while providing excellent customer service.
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
$6.05 Per Hour/$27.50
When functioning as a Dealer:
• Performs duties to deal assigned games and conducts assigned game according to established policies and procedures.
• Exchanges cash for gaming chips according to procedure.
• Controls the pace of the game and informs the Casino Games Supervisor of any request or unusual play.
• Provides proactive friendly and engaging service at assigned gaming table.
When functioning as a Supervisor:
• Oversees the operations of assigned area, ensuring compliance with gaming regulations, internal controls and departmental policies and procedures.
• Supervise the Table Games staff within assigned area and ensure proper procedure is followed by all Dealers under their supervision while ensuring the integrity of the game.
• Verifies all gaming table transactions in supervised area.
• Maintains awareness of activity on games in area of supervision; settles disputes that may arise, escalating issues when appropriate. Verifies issuance of credit after completion of all authorization procedures.
• Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace. Directly responsible for customer service objectives.
• Employees will be evaluated periodically to determine suitability to continue in dual-rate function.
• May perform special assignments for upper management as requested.