The Data & Analytics Enablement Analyst | Center of Excellence Lead is responsible for empowering a diverse community of data and analytics professionals – including data scientists, analysts, engineers, specialists, and platform owners – through developing best practices, curating technical resources, elevating expertise, supporting knowledge sharing and technical skill development, and driving consistency in analytics capabilities and workflows. This role sits within a broader data and analytics enablement team of professionals with expertise in analytics, instruction, program management, and communication who would be primary partners; the Center of Excellence Lead will serve as the primary technical contributor within the team.
The ideal candidate combines practitioner experience working within a complex data ecosystem with a passion for simplifying complexity, elevating practitioner capability, and driving consistent, high‑quality data practices across the enterprise.
Key Responsibilities
Data & Analytics Practitioner Workflow Optimization:
Partner with teams to understand the organization’s data architecture, governance frameworks, data platforms, and tools utilized by data and analytics practitioners across the enterprise.
Compare existing technical workflows across practitioner teams to internal and industry best practices to surface inefficiencies, capability gaps, and technical training opportunities.
Identify practitioner gaps or friction points in adopting enterprise standards, tools, and workflows and propose solutions to facilitate adoption.
Monitor data and analytics platforms for user‑reported or system‑detected issues, and partner with engineering teams to resolve access, performance, or workflow blockers.
Resource Support for Technical Tools and Platforms
Lead in the planning of in-person, virtual, and recorded workshops and training for practitioners across a wide geographic footprint. Responsibilities include agenda development, access provisioning, presenter selection, and event facilitation.
Curate enablement resource assets to support practitioner needs, such as sample code, onboarding guides, instructional videos, and other self-service resources.
Develop and maintain a directory of data assets including owners, recommended use cases, distribution lists, office hours, and links to other resources.
Collaborate with stakeholders to ensure enablement assets and resources curated by partnering teams align with current standards, business priorities, and enterprise best practices.
Learning and Development Support for Technical Skills
Lead the development and execution of technical challenges (ex: datathons and hackathons). Tasks include task management; collaborating with stakeholders; curating challenge questions, datasets, and rubrics; and facilitating challenge events.
Collaborate with people managers and learning teams to inform technical skill development strategies, including badges (Tableau, SQL, Python, et cetera) to ensure skill needs are met.
Partner with the data and analytics early career program to support expedited onboarding of talent. Identify pain points and advocate for scalable onboarding solutions.
Resource Repository Management
Manage an annual process to update data and analytics acronyms to the enterprise repository.
Continuous Improvement & Team support
Partner with a range of internal teams in pursuit of goals such as access provisioning, technology services, cyber security, data architecture, and platform and tool owners.
Required Education and Capabilities
Bachelor’s degree in data science, computer science, analytics, or related technical field
Minimum 2+ years of experience as a technical practitioner. Preferred – enablement experience with responsibilities aligned to this role.
Familiarity with modern enterprise data platforms, cloud environments, and analytics tools used across the practitioner community – SQL, Python, Snowflake, Tableau, Collibra, Informatica, AWS (e.g., SageMaker, Redshift), Alteryx, Dbeaver, SharePoint,
Possess an understanding of data governance, data quality, and compliance-driven controls within a heavily regulated industry.
Preferred Experiences
Ability to create clear, engaging training resources for practitioners. Preferred experience planning or coordinating technical events or workshops.
Strong written and verbal communication skills with the ability to translate technical concepts for diverse audiences preferred. Ability to adhere to team communication standards required.
Pay Transparency
The salary range for this position is $110,000 - $145,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits .