CX Product Manager - Oracle apps

Job Description

Primary Duties and Responsibilities

• Lead the CX team to support CX strategy and deliver Oracle applications such as CPQ and PRM
• Coordinate with other workstreams within the CX department and other Enterprise Solutions (ES) teams to build a scalable and supportable platform for businesses to document customer interactions
• Collaborate with the CX Scrum Master, Delivery Manager and Technical Manager to ensure the delivery of the solution is in line with documented expectations
• Work closely with the PMO to ensure a predictable positive outcome in Tier 1 project delivery
• Responsible for overseeing the software development aspect of our lifecycle for these apps, including development and management of changes across the enterprise for CPQ and PRM applications. The releases can be inclusive of application updates, operating system patches, security improvements, hardware upgrades, Projects and Programs
• Manage the efficient development and testing of Approved Backlog tickets to be worked on for the identified release cycle
• Identify Blockers and effectively move tickets through the development process
• Manage the development of identified change and ensure the delivery of quality, supportable systems on-time
• Leverage existing and emerging technologies to improve operational efficiencies and effectiveness

Minimum Qualifications/Experience

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline
• Big Machines (Oracle CPQ Cloud): 5-7 years’ experience
• Working knowledge of Oracle PRM
• Experience with Agile, Iterative cycles (Sprints, Kanban)
• Experience with Oracle EBusiness suite, Oracle PRM, Oracle Sales Cloud integration

Additional Desirable Attributes

• Oracle Cloud Fusion certification(s) strongly preferred
• CPQ certification(s) strongly preferred
• Knowledge of typical Sales model, a plus
• Experience with other non-Oracle CX applications like MSFT D365, Adobe Magento eCommerce, ERPs like JDE or Oracle ERP Cloud, a plus
• Experience working in the Oil & Gas industry preferred

*Please note that assignment durations, pay rates, and job duties are subject to our Client’s business needs and project requirements.

*We may use artificial intelligence tools to help our recruiters screen and assess talent. These tools do not replace human decision-making in the hiring process.