Customer Success Manager

Hire Ability Recruiting
Baltimore, MD

Property Manager | Client Success Focus (no experience needed)

Location: Baltimore (Federal Hill)

Compensation: $85K total compensation (Year 1)

Schedule: In-office 5x/week


We’re working with a growing property management firm that’s building something special—and they’re looking for a Property Manager who can own relationships, stay organized across multiple properties, and deliver a great experience for both tenants and property owners.

This is a high-impact role where you’ll manage a portfolio while acting as a trusted advisor to clients. If you enjoy autonomy, problem-solving, and being the go-to person, this is a great opportunity to step into a visible, growth-oriented position.

What You’ll Be Doing:

• Manage a portfolio of ~50 residential properties across your assigned region

• Handle tenant communication, issue resolution, and general property oversight

• Schedule and conduct property inspections (1–2x per year per property)

• File rent court documentation on a monthly basis

• Act as the primary point of contact for 15–20 property owners

• Build strong relationships through proactive communication and responsiveness

• Ensure a smooth experience for both tenants and clients across all touchpoints

What They’re Looking For:

• Strong communication and relationship management skills

• Highly organized with the ability to manage multiple priorities

• Comfortable working independently in a fast-paced environment

• Problem-solver mindset with a focus on client satisfaction

Why This Role Stands Out:

• $85K total compensation in Year 1

• Clear path for career growth as the company continues to expand

• High visibility role working directly with ownership and clients

// // //