Customer Service Specialist

Airswift
Deer Park, TX

We are seeking an experienced CSR for a permanent position with a global chemical client; this position will provide support to their current operations.


Job Overview:


Client Liaison: Act as the primary point of contact for clients involved in turnaround projects, ensuring clear and efficient communication throughout the project lifecycle.


Scheduling and Updates: Coordinate with clients to establish timelines and keep them informed about project progress, delays, and changes to schedules.


Reporting: Prepare regular reports for management and clients on project status, delays, and any issues that arise during the turnaround process.


Resource Allocation: Assist in the coordination of necessary resources (e.g., personnel, equipment, chemicals) to ensure the timely and efficient execution of turnaround tasks.


Qualifications:


  • Over 5 years of Customer Service experience in a chemical/refinery/petrochemical/O&G environment.
  • Turnaround experience is a plus


Additional Information:


  • Competitive base salary with incentive bonus
  • Career Path
  • Free Premium Healthcare for employee and family
  • 401K AND Pension Plan Options
  • Generous PTO / Sick Leave / Personal Days
  • Company perks such as SPA days, events, etc.