Customer Instructional Systems Designer​ (Instructional Design)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Government Training Engineering (GTE) organization is seeking a talented individual to support Boeing Defense, Space & Security (BDS) Air Dominance / Phantom Works Programs. In this role, you will collaborate with experienced pilots and maintainers of high-performance 4th and 5th generation fighter aircraft to design and develop engaging courses, curricula, and training modules. You will utilize instructional design models, theories, and multimedia tools to achieve specific learning objectives.

Our teams are currently hiring for a broad range of experience levels including Career or Expert Customer Instructional Systems Designer (Instructional Design)

As a Customer Instructional Systems Designer, you will lead the creation and delivery of innovative technical learning solutions tailored to our platforms and contracts. Your expertise in needs assessments, learning objectives, course structure, instructional methodologies, and technology will enhance Boeing’s pilot and maintainer training programs.

You will primarily support our Air Dominance CD&I team for Fighters and Autonomous Aircraft contracts with the Air Force, Navy, and Marine Corps. There may also be opportunities to assist with Air Force and Navy Mobility, Bombers, Surveillance Aircraft, and Army Vertical Lift Platforms.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at our Maryland Heights or Hazelwood, MO facility.

Position Responsibilities:

• Identifies, designs, and conducts relevant analyses to identify training needs, assess competencies, learn analytics, ensure compliance requirements, evaluate technology and media options, and measure fidelity and quality
• Research information for new products when source information and data is not complete or available.
• Work autonomously and collaboratively while in a team environment.
• Collaborate with subject matter experts (SMEs), engineers, and other stakeholders to gather content and ensure technical accuracy in training materials. Work with stakeholders through the design review process, reconciling quality and technical review, contractual requirements, and ongoing customer expectations.
• Work on programs with high visibility while learning new processes, content, training devices, and tools quickly.
• Lead and conduct customer and stakeholder conversations, meetings, product review, and expectations.
• Conduct and report on various business impacts that can occur while developing or maintaining training and courseware.
• Supports developing and accessing new instructional strategies, methods, technologies and tools related to instructional design, development, and delivery
• Create style guides, used by subject matter experts, and media guides, used by graphic artists, developers, and programmers for developing courseware and media (2d art, animations, interactivity, etc.) used to develop training.

Basic Qualifications (Required Skills/Experience):

• Experience with instructing and/or training on military platforms, and/or experience writing and editing training materials and courseware
• Familiarization with training program analysis, design and development processes
• Self-starter and have the ability to work independently
• Ability to act as a liaison between business stakeholders and subject matter experts. Excellent customer service skills, with an advanced understanding of relationship building. Able to deal with ambiguity: can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; can comfortably handle risk and uncertainty. Exceptional influence without authority and excellent collaboration skills
• 3+ years of experience working in project management and the ability to work on several projects simultaneously

Preferred Qualifications (Desired Skills & Experience):

• 5+ years of higher education and/or related work experience (Higher education includes college, university, technical school, licensing/certification programs, etc.)
• Experience working on defense programs with military customers.
• High level of skill in Microsoft Office applications.
• Experience designing in platforms like Storyline, Articulate, and Captivate.
• Experience working with LMS like Moodle and Cornerstone on Demand.
• Experience working with legal contracts, copyright laws, export and import controls.
• Experience with Agile, Lean, and/or Six Sigma.
• Experience working with engineering documents.
• Experience creating contract data requirements lists (CDRLs) for government programs

Conflict of Interest:

Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range (Career/Level 3) $90,100 – $121,900

Summary Pay Range (Expert/Level 4) $113,050 – $152,950

Applications for this position will be accepted until May. 12, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.