Customer Account Representative - Aerospace

Executive Alliance
Plainview, NY

We are looking for a knowledgeable, energetic, and self-motivated individual to join our team as a Customer Account Representative to assist with commercial and military aerospace contracts. The Representative will be a key customer contact who represents the company and our commitment to ensure fulfillment of contractual requirements.



Job Function:

Requirements

  • Review, organize and enter all data from a customer’s contract into our database
  • Coordinate customer demand and requests within interoffice departments to ensure all customer commitments are clearly reviewed and dispositioned.
  • Communicate clearly and consistently on overall status, concerns and any business matters between customers and internal departments
  • Ability to review and understand contractual Terms & Conditions while also being able to review and write/edit contracts.
  • Timely utilization of Customer portals in support of contracts and support of customer requirements
  • Ability to review costs, generate pricing and submit/respond to solicitations on behalf of the company per departmental procedures.
  • Ability to utilize MS Office products during the performance of assigned functions
  • Prepare weekly status reports which will be submitted and presented to the Director of Contracts
  • Perform other job-related duties in support of other departments, such as our customer support/Marketing department as necessary or assigned.



Job Requirement:

Qualifications and Requirements:

  • Bachelors in business, Finance or other related, preferred.
  • Years of Contract Administrative Experience: 1 – 3 years.
  • Years of Data Entry Experience: 3-5 years.
  • Excellent verbal and written skills to communicate effectively with various functional groups at all levels, both internal and external.
  • Proficiency in Microsoft Office products MS Office, especially MS Word and Excel.
  • Prepare and make presentations utilizing MS Power Point.