Custom Exhibits Account Executive

***REQUIRED to be located in, or willing to relocate to the greater Orlando area

***REQUIRED to have tradeshow and/or direct event related experience

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Job Title: Exhibits Account Executive

Reports To: Director of Client Management

AGS is looking for a dynamic person with excellent multi-tasking and interpersonal skills to fill the role of Account Executive for Custom Exhibits within a fast-growing trade show and events company. This specific role will be a Junior Level Account Executive that will focus on a small book of business and assist the Senior Account Executive on larger projects nationwide.

This person must be a self-starter, client focused and able to work well with multiple departments and teams. They should be able to effectively balance a client’s needs while managing strong budget and financial targets. Employees should be comfortable in a fast-paced and goal-oriented sales role as well.

This is a position which coordinates and participates in all aspects of the Exhibitor Custom display service process, including design, client order management, report distribution and project related service coordination. A team-oriented position: this individual will need to be able to support multiple exhibits projects over multiple events in the areas of customer engagement and cost management.

Primary Responsibilities

 Exhibits Account Manager

• Act a primary point of contact and creative counterpart to Exhibitors assisting in design & build out of Custom Exhibits as part of a team working on AGS Display Solutions offering
• Develop and write proposals to secure business
• Able to multi-task, addressing simultaneous project/event assignments, including pre and post-project problem resolution
• Effectively work with custom display and exhibit partners to obtain bids, supply work orders and direct project as necessary
• Processes orders, prepares correspondence
• Fulfills customer needs to ensure customer satisfaction.
• Communicates clearly and concisely making every effort to listen and understand the customers’ needs and can properly channel that into action
• Works closely with supervisor/manager and sales team to obtain customer response protocols, problem resolution steps and per-project goals.
• Visit sites and make walkthroughs to ensure accurate project completion.
• Capability of leading on-site production crews or within an office team.
• Oversee installation or delivery of exhibit on-site
• Other assigned projects that maybe necessitated by business

Essential Skills and Responsibilities: (in no specific order)

• Has intermediate knowledge of commonly used concepts, practices, and procedures within the trade show and events industry.
• Execute in a timely manner communications to customers both requested and scheduled including open invoicing, estimates and other project related paperwork or details.
• Responsible for pre & post-show production follow up to ensure future quality control or to secure business with existing exhibits clients.
• Coordinate on-site service needs for exhibits through established methods of paperwork processing and customer order acquisition/execution.
• Act as liaison for all AGS services for exhibits client
• Assist in the coordination of project logistics such as shipping and similar 3rd party services.
• Perform other assigned duties as necessary to manage the department

Work Hours

General office hours are 8 AM to 5 PM, Monday through Friday. However, this position requires flexibility relative to a wide range of scheduled productions/events.

Availability to work evenings and weekends will be required to coordinate business.

Travel Requirements: ~25% +/-

Education and/or Experience:

• Experience in the trade shows or events industry.
• Four-year college bachelor’s degree at a minimum, as well as 3 to 5+ years of related work experience; A combination of education and work experience maybe used in lieu of college degree.
• Advance certifications within the events industry a plus, but not required.

Mathematical/Computer Skills:

• General math
• Must be able to type all correspondence and have at least “intermediate” knowledge of Microsoft Word, Outlook, Publisher, Power Point and Excel.
• Has experience in CRM or similar customer relationship management software
• Must be capable of learning company specific software/programs.

Language Skills: English

Physical Demands: Ability to lift a thirty-pound box and/or general office equipment for operational management.

Job Type: Full-time

Benefits:

●     3% Retirement match after 1 full year of service

●     Dental insurance

●     Health insurance

●     Vision insurance

●     Paid Time Off / Paid Holidays

●     Remote Work Available up to 2 days a week after probation period

Schedule:

●     Monday to Friday

●     Weekend availability as needed for shows and travel

Supplemental pay types:

●     Commission pay

Compensation:

●     Base Staring at $50 ,000 based on experience.

●     No Cap on Annual Commissions which start at 2%