Credit Analyst

About Us

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Stoughton trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

Overview

The Credit Analyst will be responsible for risk analysis and mitigation, credit approval, dispute resolution, management and collection of accounts receivable for lower-tier Leasing customer accounts while operating within assigned thresholds. The role operates with routine supervisory oversight by the Corporate Credit Manager.

Responsibilities

• Provide excellent service to both internal and external customers, being responsive and proactive to address customer concerns and resolve issues.
• Analyze customer credit history to set appropriate credit limits within established thresholds. Review and make credit recommendations based on review of customer financial statements, credit bureau reports and payment history.
• Responsible for management and collection of all lower-tier accounts receivable within established metrics, on a portfolio of accounts, as assigned. Report of key performance metrics and trends. Perform annual reviews and report on key metrics for customers within the assigned portfolio.
• Act as liaison between TEC Business Partners and external customers to aid dispute resolution, leading to payment.
• Work with Credit Manager regarding account escalations and make recommendations regarding bad debt reserves, third party collections and legal actions, as appropriate.
• Provide account support and assistance for upper-tier accounts, as needed.
• Research and respond to requests and questions from the accounting department.
• Assist with month-end close processes and reporting, bad debt reporting and miscellaneous projects as assigned.

Qualifications

• High school diploma required. Degree or college work in accounting or related field preferred.
• Minimum 2-3 years business-to-business credit and/or collections experience preferred.
• Experience in customer-facing position preferred.
• Experience in the dealership and/or trucking industry preferred.
• Experience in evaluating financial statements and credit bureau reports.
• Working knowledge of accounts receivable, credit and collections, and sales tax regulations.
• Strong oral and written communication skills.
• Ability to effectively handle difficult customers, and approach customer service with a sense of urgency and care.
• Proficient skills with computer programs (e.g. MS Office Suite – Intermediate to advance proficiency with Word and Excel)
• Strong Attention to detail and ability to multi task and work in a fast-paced environment.Ability to prioritize and identify critical tasks in order to reach objectives.

Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-MO1

- Provide excellent service to both internal and external customers, being responsive and proactive to address customer concerns and resolve issues. - Analyze customer credit history to set appropriate credit limits within established thresholds. Review and make credit recommendations based on review of customer financial statements, credit bureau reports and payment history. - Responsible for management and collection of all lower-tier accounts receivable within established metrics, on a portfolio of accounts, as assigned. Report of key performance metrics and trends. Perform annual reviews and report on key metrics for customers within the assigned portfolio. - Act as liaison between TEC Business Partners and external customers to aid dispute resolution, leading to payment. - Work with Credit Manager regarding account escalations and make recommendations regarding bad debt reserves, third party collections and legal actions, as appropriate. - Provide account support and assistance for upper-tier accounts, as needed. - Research and respond to requests and questions from the accounting department. - Assist with month-end close processes and reporting, bad debt reporting and miscellaneous projects as assigned.