Courtesy Escort / Transporter - Courtesy Services - Per Diem

Position Summary: Performs daily transporting of patients/visitors, via wheelchair/stretcher or assistance with walking, to various destinations throughout the hospital and clinic facilities.  Greets all customers entering Guthrie Health.

Education, License & Cert: High school diploma or G.E.D. is preferred.

Experience: Previous customer service is required.  Must be able to read, write, and understand oral and written instructions.  Must possess a valid driver's license and have a clean driving record.

Essential Functions: 

•  Responds to requests for transport via Microsoft Surface Pro or Apple iPad and Vocera.
•  Transports patients/visitors via wheelchair/stretcher and/or assist with walking patient/visitor to their destination in a timely manner.
• Assists patients/visitors in and out of wheelchair and onto or up from a stretcher.
• Has knowledge of the Guthrie Clinic facilities, programs and departments and provides information as needed.
• Maintains knowledge of the community to recommend shopping, motels, restaurants, churches, etc. and provides information as needed.
• In the absence of a parking attendant, escorts will assist patients/visitors in exiting and entering their vehicles.
• In the absence of a parking attendant, responsible for valet parking vehicles as requested.
•  Utilize proper body mechanics to prevent injuries.
• Determines the proper PPE to use in all cases, i.e., seat covers, gloves, hand sanitizer, masks.

Other Duties:

•  Is the initial point of contact for patients and visitors entering the Guthrie Clinic.
•  Responds to emergencies in surrounding work area and dispatches assistance as needed.
•  Attends mandatory monthly department meetings.
•  It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.

#LI-AC1