Court Reporting Operations Manager

Company Description

Compex Legal Services is a leading provider of record retrieval, medical record insights, canvassing, and court reporting solutions. Leveraging cutting-edge technology, we help insurance companies and law firms efficiently access essential records and unlock critical insights. Serving over 350 insurance companies and 5,000 law firms across the United States, our mission is to deliver accurate, timely, and cost-effective solutions. Compex is dedicated to transforming the way claims and legal processes are managed.

We are seeking a Court Reporting Operations Manager with direct industry experience to lead our deposition scheduling and transcript coordination team.

This role requires hands-on experience in court reporting or deposition services—candidates without this background will not be considered.

You will oversee day-to-day scheduling operations, manage reporter/vendor coverage nationwide, and ensure transcripts are delivered accurately and on time.

• Lead a team handling deposition scheduling and coordination
• Oversee nationwide booking of court reporters and videographers
• Ensure all jobs are properly staffed—no gaps in coverage
• Manage transcript production timelines and delivery
• Maintain quality control on transcripts and case documentation
• Handle client escalations and service issues
• Oversee shared inboxes, workflows, and daily task distribution
• Track reporter/vendor performance and availability
• Partner with billing/payroll teams on job completion and invoicing
• Identify inefficiencies and improve scheduling workflows



Required (non-negotiable):

• 3+ years of experience in court reporting, deposition scheduling, or litigation support
• Direct experience scheduling depositions and managing court reporters/vendors
• Experience working in a high-volume, service-driven legal environment
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities under tight deadlines
• Professional communication skills

Preferred:

• 2+ years of leadership or team management experience
• Experience with court reporting platforms or scheduling systems
• Candidates without court reporting or deposition scheduling experience will not be considered.