About J.P. Morgan Chase & Co.
J.P. Morgan is a leading global financial services firm with assets of $3.9 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Information about J.P. Morgan is available at www.jpmorganchase.com.
About J.P. Morgan's Corporate & Investment Bank
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across Banking, Markets and Securities Services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $33 trillion of assets under custody and $393 billion in deposits, the CIB provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Diversity, Equity & Inclusion
Diversity is an imperative - and together, we are all accountable for our culture of respect, equity and inclusion. J.P. Morgan is working to drive a diverse and inclusive culture for our employees and our business. Through the firm's diversity-focused Centres of Excellence and Business Resource Groups (BRGs), J.P. Morgan is enabling employees to share their unique perspectives, grow professionally and connect with colleagues who have similar interests - while advancing the firm's diversity, equity & inclusion strategies and position in the global marketplace.
This Role
Our teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card and Trade Finance to help clients manage working capital and increase operational efficiency. Merchant Services is the global payment processing business for JPMorgan Chase & Co. Merchant Services is the world's leading merchant acquirer with over $1 trillion in annual transaction volume. Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.
Job Responsibilities:
- Manage control-related activities, including risk event data occurrences, and new business initiatives and provide control related due diligence to business units to foster a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
- Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions to drive consistent and rigorous operational risk practices and Control programs including: control committees, risk mitigation, key risk indicators, control design and performance evaluation
- Help establish control governance and reporting to identify meaningful metrics to inform on health of operational risk and control environment; escalate control deficiencies based on key reporting indicators; and manage control committees and forums.
- Lead and partner with the business, legal, risk, compliance and other control partners on various issues ranging from self-identified issues to global regulatory enforcement actions
- Lead in the root cause analysis of client-impacting errors and aid in the resolution both in correction and improvement of the control environment
- Partner with the business and other control partners across multiple time zones in an effort to create consistency in the control environment and underlying processes globally while supporting discussions with regulators, audit teams, compliance and risk ranging from one-off meetings to more formal presentations in Business Control Committees
- Work with a sense of urgency on emerging issues and communicate effectively across all levels
Required qualifications, capabilities and skills:
- Experience in Payments, Risk, Compliance Auditing, Accounting, Internal Control and/or Finance
- A strong team player and problem solver with proven ability to evaluate processes, controls and issues to determine the inherent risks
- Proven ability to communicate effectively (both oral and written), with high degree of comfort communicating with senior management, internal and external audit as well as peer groups.
- Strong interpersonal skills - verbal communications, written communications, with the ability to collaborate
- Ability to maintain high ethical standards with a drive to achieve the right answer in difficult and/or ever changing situations
- A self starter, with a drive for improvement and efficiency, thinks out of the box and is creative
- Ability to work in an evolving environment, manage multiple projects and support a growing business
