Coordinator Patient Access - Full Time - Nights

Employment Type:

Shift:

Position Purpose:

Provides oversight & support of the workflow & functionsin accordance withlevel of experience, education & standards. Assumes an expanded role & increased responsibility includingdelegating toothers. Participates in the development of & theprocessimprovement of policies & procedures. Works closely with leadership tomaintainefficient& effectiveoperations to ensure quality in daily operations.
May partner with leadership with theselection,orientation& performancefeedback of the team. Works cooperatively to ensure that key customer needs are being met& achievementof operational & performance goals.

What you will do:

• Works cross-functionally toassistthe manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department.

• Coordinates & prioritizes patient flow toensuressmooth distribution of workload to the Patient Registration Representatives toexpeditecustomer service, patient safety & patient throughput.

• Assistsin the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement.

• Leads & coordinates the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to managementregardingperformance evaluations.

Hours/Schedule:

• Full Time - Nights - 12 hr. shifts

Minimum Qualifications:

• High school graduate or equivalent / GED

• Minimum of three (3)years experiencewith competency in patient access, pre-service & / or registration experience.

• Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

Additional Qualifications (nice to have)

• PreviousLeadership Experience

• Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.

Position Highlights and Benefits

• Education Assistance offered

• Effective Day 1 Benefit Package(Medical, Dental, Vision, and more)for positions 20 hours per week or greater

• Competitive wages; including weekend and night differentials

• Generous paid time off program

• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.