Convention Services Manager

Join our team as a Convention Services Manager!

Are you ready to be the heartbeat of unforgettable events? As our Catering & Convention Services Manager, you’ll play a starring role in driving catering and food and beverage sales, all while ensuring our hotel shines. You’ll build relationships with amazing clients and groups, making every event not just a success, but a standout memory. With the support of our Director of Sales or Director of Catering & Convention Services, you’ll work your magic to hit revenue goals, wow meeting planners, and keep our guests—and your career—moving forward. Get ready to make every celebration extraordinary!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

• Event Success Superstar: Knock meeting planner goals and food & beverage sales out of the park while keeping guests smiling.
• Community Connector: Build relationships with clients, take them on property adventures, and participate in local happenings—making every event unforgettable.
• Trendsetting Pro: Stay ahead by tracking market trends and always bringing fresh ideas to the table.
• Ultimate Team Player: Spread positive vibes with guests and colleagues, attend key meetings, and keep the hotel running smoothly.
• Banquet Mastermind: Deliver flawless event orders on time, communicate changes fast, and help every celebration shine.
• Go-To Extra: Tackle any other fun challenge tossed your way by management!

EDUCATION & EXPERIENCE

• High school diploma or equivalent required
• Creativity and knowledge of food and beverage/events, plus professional selling skills (opening, probing, supporting, closing) desired.
• Valid driver’s license for the applicable state required.
• Strong verbal and written communication skills to negotiate, convince, and influence clients and colleagues.
• Proficiency in Microsoft Office and general computer use, with the ability to manage multiple tasks independently and present effectively.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in the heart of downtown San Francisco, this Hilton is conveniently located crossroads of the Financial District, Chinatown, and North Beach. It features an on-site restaurant and bar and an award-winning concierge service. A coffee machine and a 55-inch flat-screen smart TV is included all of the air-conditioned rooms at Hilton San Francisco Financial District. Each room is furnished with a large work desk and an ergonomic desk chair.