Contract Manager

Contract Manager

Position Summary

The Contract Manager shall serve as the senior-level authority responsible for the overall

management, administration, and oversight of the Ferry operations contract. This individual

shall act as the primary point of contact for all contract-related matters and shall have final

authority on issues related to contract interpretation, compliance, and performance.

While the Contract Manager may have additional responsibilities outside of this agreement, they

must remain readily accessible and available on short notice to attend meetings, respond to

issues, and ensure that all contractual obligations are fulfilled to the satisfaction of the

organization.

Disclaimer: This position is part of a contract bid. We’re identifying candidates now for proposal submission, and hiring will move forward if the contract is awarded and you’re selected. Please note that inclusion in the proposal does not guarantee employment.

Duties and Responsibilities

The Contract Manager shall, at a minimum:

• Serve as the primary liaison between the organization and the contractor for all

contractual and performance-related matters

• Exercise final authority on contract interpretation, compliance determinations, and

resolution of contract-related issues

• Oversee and monitor contractor performance to ensure compliance with all contractual

requirements, including service delivery, safety standards, and operational expectations

• Ensure that ferry operations are delivered in a safe, reliable, and efficient manner

consistent with the terms of the agreement

• Administer all aspects of the contract, including review and processing of amendments,

changes, and required documentation

• Identify, assess, and manage contractual risks, and take appropriate action to address

performance deficiencies

• Coordinate with internal staff, legal counsel, and external stakeholders to support contract

administration and issue resolution

• Support the resolution of claims, disputes, and non-compliance issues in a timely and

effective manner

• Attend and participate in meetings as required to support contract oversight and

performance management

1. Maintain appropriate records and documentation related to contract activities

Minimum Qualifications

The Contract Manager shall possess the following qualifications:

 Bachelor’s degree in marine operations, marine engineering, business administration, or a

related field

 A minimum of ten (10) years of progressively responsible experience in a similar role

that involves contract management, marine transportation and/or similar operational

environments

 Demonstrated experience in leadership, oversight, and management of complex contracts

or programs

Comparable experience and equivalent qualifications may be considered.

Preferred Qualifications

 Experience managing ferry or marine transportation service contracts

 Experience in public-sector or highly regulated contracting environments

 Familiarity with large-scale operations involving safety, service delivery, and

infrastructure coordination

Required Competencies

 Strong professional judgment and decision-making capabilities

 Ability to interpret and enforce complex contractual requirements

 Effective communication and stakeholder coordination skills

 Proven ability to identify and resolve complex operational and contractual issues

 High level of organization, accountability, and attention to detail