Configurator II - Retail Demand Planning & Replenishment Systems

Floor & Decor is a leading specialty retailer of hard surface flooring, offering the broadest in-stock selection of tile, wood, stone, related tools, and flooring accessories at everyday low prices. Founded in 2000 and headquartered in Atlanta, Floor & Decor is one of Fortune’s 100 fastest-growing companies.

At Floor & Decor, homeowners and professional contractors have access to superstore selection at warehouse prices with showroom quality. Our extensive selection of in-stock product allows our customers to get what they need when they need it. And because we source directly from manufacturers or quarries worldwide, our top-quality products are priced below those of our competitors.

The Floor & Decor brand is also bolstered by a local focus that allows us to create a store experience and mix of products that meet the needs of each market we serve. We empower our store managers, or chief executive merchants, to create a local shopping experience.

Primary responsibility includes system configuration, testing, and supporting Supply Chain production applications. Configurators in the Inventory domain have the added responsibility of working closely with software vendors as well as business leaders/users in Operational Support (managing accounts, data fixes, and user request/questions) as well as Production Support (managing outages, system issues, and monitoring systems health).

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 5+ years System configuration & implementation experience required to perform the essential functions of the job (direct inventory/replenishment application experience can be substituted for experience on the basis of two calendar years app experience for one year of configuration & implementation experience).
• Experience with Supply Chain, Inventory, and/or Financial industry applications such as OMS/WMS/TMS/DFIO with front-end (UI) experience, and configuration knowledge.
• Knowledge in any Manhattan Associates software products or knowledge of similar supply chain software products from other software vendors is an added advantage.
• Experience with SQL (Oracle, Postgres)
• Experience with Excel (vLookup, Macros, pivot tables, PowerPivot).
• Experience in any test management and change management.
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, writing user stories, backlog refinement, sprint planning etc.
• Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• Identifies risks and issues and escalates as necessary. Research and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure
• Work with end users to define business requirements for new projects as well as supporting existing processes
• Analyze data and solve new and existing business issues.
• High level of customer service

Essential Functions

• Provides functional support of Supply Chain system(s). Serves as primary source for tier2/ tier 3 functional/solution advice
• Manage user issues and ticketing system related to application problems
• Identifies risks and issues and escalates as necessary. Research and document recommendation or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure.
• Integrate new products and solutions into existing environment for continuous improvement
• Work concurrently on multiple projects and tasks across different business units.

Working Conditions (travel, hours, environment)

• Travel may be required including air and car travel
• The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Note:Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor is an equal opportunity employer and is committed to equal opportunity for all associates and applicants. F&D recruits, hires, trains, promotes, compensates and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information or any other status protected by applicable law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.