Conference Assistant - Summer Student Employment

Conference Services host hundreds of guests in several conferences during the summer, and provides excellent customer service. The conference assistant works closely with the Conference Planners and Managers to help coordinate meetings, conferences, special programs and special events for the University departments, and non-University groups. The position is responsible for working with conferences, maintaining an open line of communication with Conference Planners and Conference Services Managers.

Initial Contact customer Service

• Welcome guests promptly and professionally; answer questions, and make referrals.
• Check-in conference attendees, distribute keys and access cards.
• Provide information and concierge services to visitors, conference attendees, and conference facilitators.
• Maintain a thorough understanding of current conferences, and who is responsible for what within the department, and the University to be able to direct guests correctly.
• Process service request to maintain residential and community center facilities. Determine level of urgency per established policies.

Conference Planning and Execution

• Plan and coordinate the conferences according to the needs of each specific group.
• Prepare for and work at events including check-ins, checkouts, catered functions, meetings, and presentations.
• Serve as contact for conference facilitators and participants; provide necessary information pertaining to changes.

Other

• Attend all orientation and training for Conference Assistants
• Attend weekly staff meetings with Conference Managers and Planners
• Perform other duties as assigned

MUST BE A STUDENT AT SAINT XAVIER UNIVERSITY

Must beFederal Work Study Eligible

• Must be patient, courteous, professional, and have strong customer-service orientation
• Able to work independently, and on a team in a fast –paced, demanding, dynamic environment
• Excellent customer service, interpersonal, and hospitality skills
• Ability to work with a group, and keep others on task
• Job history of dependability, and accuracy in task requiring detail
• Comprehensive knowledge of campus, and community services
• Demonstrated organizational skills, and keen attention to detail
• Readily adaptable to change, resourceful, and able to solve problems quickly and creatively
• Valid Driver’s License

We inspire success by working together to provide meaningful, personalized service in a spirit of excellence. SXU seeks candidates that deliver value-added services in a responsive, collaborative, effective, and respectful manner.

The University is committed to diversity and encourages applications from individuals with a wide variety of backgrounds and experiences. Saint Xavier University affirms its position as a Catholic institution, inspired by the heritage of the Sisters of Mercy, and asserts its rights to employ persons who subscribe to the mission, vision and core values of the University.

Saint Xavier University is an Equal Opportunity Employer that makes all decisions regarding recruitment, hiring, promotions and all other terms and conditions of employment without discrimination on the grounds of race, color, creed, sex, religion, national or ethnic origin, age, physical or mental disability, veteran status or other factors protected by law. Hiring decisions will be based on the bona fide occupational qualifications of each applicant.