Concessions Specialist

The Port of Portlandis hiring a Concessions Specialist.

We are seeking a highly organized individual who would be responsible for the monitoring and administration of concessions support programs ensuring that lease agreement terms are appropriately executed and supervised on behalf of the Port.

Work will be performed in both an office and in the field work environment as determined by business need, and some regular, in office time will be required. General office environment with meetings and on-going inspections of various tenant facilities as well as Waste Management, Receiving, Storage and other field conditions outside the office.

Working Hours: 6:00 am- 3:00 pm Monday-Friday.

You may be required to work beyond normal working hours and for extended periods, to support program as needed and during incidents and emergencies.

From the hiring manager:“As a Concessions Assistant with the Port of Portland, you’ll support the behind-the-scenes work that helps PDX deliver a smooth, consistent experience for travelers and concession partners. This role is part of the Port’s core team—not a vendor—so your focus is on coordination, quality, and keeping airport operations moving. You’ll work with people who take pride in doing things well and supporting one another. The pace is steady, the work is varied, and you’ll see the direct impact of what you do every day. And because you’re part of the Port, you’ll have access to professional development and clear pathways to grow into other roles across the organization. If you’re looking for meaningful work in a place that values reliability, teamwork, and public service.”

Management Support:

• Coordinates daily property management activities for Concessions common areas, food courts, storage and service facilities, vendor access, and waste minimization programs in collaboration with department staff.
• Serves as the primary contact for concessionaires and janitorial contractors, resolving issues related to bussing, maintenance, and cleanliness in Concessions common areas and food courts at PDX.
• Shares responsibility for inspecting and maintaining leased concession spaces, storage rooms, service corridors, and other back-of-house areas to ensure operational readiness and compliance.
• Supports the Vendor Access Program, including the security contract, vendor parking, TSA-required delivery inspections, and operations of the Central Receiving/Distribution Center (CRDC).
• Assists with specialized Waste Management and Minimization initiatives, including bi-annual clean-ups, food composting, waste oil and grease programs, grease trap maintenance, and waste area oversight

Concessions Marketing

• Administers and manages marketing, promotional collateral, event execution and other tenant support.
• Supports all promotional installations and manages Concessions storage facilities, including inventory of all associated materials.
• Provides monthly management meeting preparation, and coordinates job fairs.

Compliance Reporting

• Administers the concessions street pricing compliance reporting.
• Conducts periodic and annual price comparison.
• Research tenant requests for pricing and comparable facility revisions. Drafts letters and reports to tenants regarding the research findings.

Quality Assurance Program Support

• Supports initiatives, including the Mystery Shopper/Diner program, the Associate of the Month program, and ongoing property inspections.
• Prepares and delivers monthly program reports at Manager Meetings and conducts daily monitoring of Concessions common areas, storefronts, and marketing materials.
• Identifies and addresses issues directly with concessionaires or relevant Port staff and contractors to ensure standards are consistently met.

• (Required) 2+ yearsof experience in projects that require solid knowledge of multiple disciplines such as Maintenance, Aviation Tenant Operations, Airport Operations, Merchandising, Event Planning and Execution, Environmental and Safety.
  • Or equivalent combination of education and/or relevant experience.
• (Preferred)AA degree inBusiness, Marketing, Real Estate or equivalent field.

Licenses and/or Certifications:

• (Preferred) Valid driver’s license.
• (Preferred) Airport and/or shopping center accreditation.

Demonstrated Skills & Abilities:

• Advanced - Plan, organize, and schedule all phases of production to achieve quality products on schedule and within budget.
• Advanced - Ability to work through frequent interruptions and within ambiguity.
• Advanced - Reading and understanding contract language.
• Advanced - Customer Service.
• Advanced-Review and apply terms in contracts.
• Advanced - Concessions operations support programs and functions.
• Advanced - Port policies and ordinances.
• Intermediate- Data entry and reporting.
• Intermediate - Creation, use, and modification of spreadsheets for data analysis.
• Intermediate - Collaboration with peers and team members.
• Intermediate - Microsoft Suite.
• Intermediate - Excel applications.
• Intermediate - Interpret construction drawings and plans.
• Intermediate - Landside and Airside Operations.

SELECTION PROCESS (tentative schedule):

1. A minimum qualification evaluation of education, training, and experience of submitted application packets will take place by Human Resources the week of April 27, 2026.
2. A Subject Matter Expert (SME) Panel will perform an evaluation of experience and training taken from your employment application materials.

1. Our goal is to schedule virtual first round of interviews with candidates who successfully passed the SME evaluation on May 4, 2026. Panel Interviews will be held May 12, 2026.