Concession Stand Attendant – Dawson Softball Complex– Seasonal

CITY OF JANESVILLE DIVERSITY STATEMENT:
The residents of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.
OBJECTIVE:
Under general supervision and guidance of the Recreation Supervisor, the Dawson Concession Stand Attendant is responsible for operating and handling the functions of the concession stand, including: food and beverage sales, proper food handling, accurate cash handling and deposits, customer service, following proper regulations for selling of beer and other fermented malt beverages, general maintenance and following local health department regulations.

(Approximately 3-15 hours per week) based on preferences and field activity.

RELATIONSHIPS:
Reports to: Recreation Supervisor

Works with seasonal employees regularly and communicates with other Recreation Division employees, softball players and spectators, and the general public.
ESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ensures concession stand is properly ready for planned schedule

1. Oversees cleanliness and sanitation of concession stand equipment and concession area.

1. Greets the public and provides good customer service, addresses customer inquiries and concerns.

1. Adheres to proper food and beverage handling and temperature control procedures.

1. Sells food and beverages while following proper cash handling, safe cash storage procedures and maintaining an accurate cash drawer.

1. Maintains proper use, daily set-up, shut- down, and clean-up of concession equipment.

1. Completes a nightly bank deposit and completion of nightly shift report documents.

1. Properly checks ID’s and rules for legal serving of fermented malt beverages.

1. Reports any issues to Recreation Supervisor.

1. Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.

1. Performs other special projects and other job duties as assigned or required during regular and non-business hours.

OTHER DUTIES:

1. Monitors product stock, tracks inventory, and notifies supervisor when supplies are low.
2. Restocks product throughout shift as necessary.
3. Disposes of trash and recycling in proper containers.
4. Performs other related duties as assigned.

MINIMUM EDUCATION AND PRIOR EXPERIENCE
The requirements listed below are necessary to perform the essential duties of the position.

1. Must be 18 years of age or older.

1. Experience working with a cash register or serving/selling food preferred.

1. Completion of Wisconsin Seller/Server online course or willing to complete.

1. Bartender’s certification or willing to obtain with assistance.

COMPENTENCIES
For successful performance in this position, the incumbent must demonstrate the following knowledge, skills, abilities, and behaviors.
Knowledge:

1. General knowledge of point-of sale (POS) systems and cash register operations

Skills:

1. Strong customer service skills with accurate cash-handling ability.

1. Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.

1. Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.

1. Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.

1. Accurate record-keeping and data-reporting skills to prepare daily attendance and point of sale reports.

Abilities:

1. Ability to follow city/department/division policies, work independently and make sound decisions.

1. Ability to communicate effectively and to follow verbal and written instructions.

1. Ability to perform basic mathematical calculations, including the ability to add, subtract, multiply and divide in all units of measure, using whole numbers and decimals, and to count back change to customers.

1. Ability to work a variety of flexible shifts to include evenings, weekends, and holidays.

1. Ability to work with minimal supervision and within the boundaries of responsibility.

1. Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.

1. Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.

Behaviors:

1. Establish and maintain effective working relationships with City employees, program participants and the general public.

1. Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.

1. Demonstrates strong-self motivation and reliability.

1. Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.

1. Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently.

1. Embrace and actively promote an inclusive and equitable work environment.

1. Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.

1. Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties

1. Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.

1. Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

EQUIPMENT, INSTRUMENTS AND MACHINES:
Equipment used includes a cash register, pizza maker, microwave, nacho/pretzel warmer, hot chocolate machine, coffee maker, fridge, and freezer.
WORKING CONDITIONS & PHYSICAL FACTORS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Work will take place in an outdoor environment and varying types of weather, including possibility of high heat and humidity.
2. Working conditions involve occasional exposure to dirt, dust, and moisture.
3. Perform basic activities, which may include, but not limited to: lifting, stooping, semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning, and lying on stomach and/or back.
4. Must be able to sit or stand and move for long periods of time.
5. See and observe all sections of an assigned area of responsibility, with or without reasonable accommodation.
6. Must be able to lift up to 50 lbs.