Commercial Lines Account Manager

As a Mylo Account Manager, you will help Mylo service business owners leverage Mylo’s innovative digital technology and deliver a superior end-to-end experience. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients' accounts.

• Services accounts that are typically within a carrier Service Center
• Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issues resolutions
• Ensures AMS360 and ImageRight are up to date
• Quotes using Agent Hub and carrier websites
• Reviews quotes, policies and endorsements and makes requests for changes as needed
• Gathers and compiles information for remarketing of existing account that need to be requoted.
• Inputs Client information into data management system, ensuring accuracy and completeness
• Engages with Carrier Service Centers, Sales and Accounting Department as needed
• Performs other responsibilities and duties as needed

Requirements:

• 1 year of Property & Casualty Insurance experience is recommended
• Property & Casualty Insurance License required
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Strong verbal and interpersonal communication skills required
• Ability to complete continuing education requirements as needed
• Ability to attend company, department, and team meetings as required, including industry training sessions via web meetings
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Ability to efficiently organize work and manage time in order to meet deadlines