Commercial Fisheries Permit Clerk 3 (PCN 113001)

This position is open to Alaska Residents only.
Please check our residency definitionto determine if you qualify.
The Commercial Fisheries Entry Commission is recruiting for Commercial Fisheries Permit Clerk 3 located in Juneau, Alaska!
What you will be doing:

• Reviewing incoming permit and vessel license applications for completeness and enters application and fee information on the Revenue Accounting system.
• Uses word processing software to prepare correspondence necessary to resolve routine application problems.
• Updates permit data and operate the embossing machine used to issue permit cards.
• Updates vessel information and print vessel license receipts. Prepare vessel license decals and area stickers.
• Responds to a large volume of telephone inquiries about permit applications, general limited entry requirements and a variety of fishery issues and regulations.
• Assists the public at the licensing counter.
• Communicate clearly in writing and verbally explain complex procedures and requirements to individuals of widely varying backgrounds and cultures.
• Updates and monitors the archived and purged files.
• Scans the permanent licensing files.
• Be a backup for updating the computer system to accurately record filing and release of liens by the loan agencies and send appropriate documentation to the parties involved as well as processing certifications as needed.
• Assists with several off season projects such as; cleanup projects and reports.

Our mission, values, and culture:
Become a part of the Alaska Commercial Fisheries Entry Commission (CFEC) which works to conserve and maintain the economic health of Alaska’s commercial fisheries by limiting the number of participating fishers. The Commission issues permits and vessel licenses to qualified individuals in both limited and unlimited fisheries and provides due process hearings and appeal processes for disputes related to permits and fisheries limitations.

As one of CFEC’s Comm Fish Permit Clerks, you’ll enjoy becoming an important and respected partner in a small team environment where:

• If you spend most of your day doing something, it should inspire you!
• Be part of a positive environment where everyone thrives.
• Knowledge sharing and mentorship are rewarded.
• Build relationships that inspire collaboration and communication.
• Small wins lead to big outcomes.

The benefits of joining our team:
While the CFEC team does experience ‘peak’ seasons, we value a work-life balance! You’ll be part of a small team where you’ll enjoy opportunities to collaborate on some challenges and opportunities to work independently on others. You’ll find plenty of support and encouragement to embrace training opportunities to accelerate your knowledge and your career, and readily available positive mentorship and support.

The working environment you can expect:
CFEC offices are located inside the Jordan Creek Mall in beautiful Juneau, Alaska – not far from the Mendenhall Glacier. The inside mall location makes breaktime and lunch walks comfortable and accessible regardless of the weather. Most important, you’ll enjoy working with a team of bright, dedicated individuals who appreciate a work-life balance.

Who we are looking for:
Any combination of education and/or experience that provides the applicant with the core competencies in:

• Working knowledge of business practices, correspondence and typing formats, including English grammar, spelling and punctuation.
• Ability to work independently and perform assigned duties with little supervision.
• Organize work and establish priorities, analyze situations accurately, read, comprehend and interpret written instructions, contracts, laws and regulations.
• Communicate clearly and explain complex procedures and requirements to individuals of widely varying backgrounds and cultures.
• Establish and maintain cooperative working relationships with others.
• Learn and use new word processing, spreadsheet and similar business software.
• Ability to operate office equipment and perform routine diagnostic or maintenance of commonly used equipment, such as computer printers, embossing machines, and facsimile machines.

To view the general description and example of duties for a Commercial Fisheries Permit Clerk 3 please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs

Special Note:

Valid driver's license required.Under AS 39.25.110(D), the Commercial Fisheries Entry Commission (CFEC) is exempt from the provisions of the State Personnel Act, which includes the merit system and recruitment, and this position serves at the pleasure of the Governor.

While no minimum qualifications have been established for this position, the following qualifications are suggested:

Two years of clerical experience reviewing documents which requires knowledge, understanding, and the ability to apply appropriate criteria, rules, regulations, policies, and procedures which govern them.

Proficient computer skills, including experience entering and retrieving data using computerized records systems and computer databases, MS software (Word and Excel), computer printers, and embossing machines.

Demonstrated judgment and discretion to accurately read, interpret, analyze, apply and explain multiple complex policies, procedures, statutes and regulations to a diverse audience, both verbally and in writing.

Ability to multitask, establish priorities, meet deadlines, and work well under pressure with numerous interruptions, without compromising quality or quantity, while remaining calm, professional, organized, and accurate.

Superior positive, professional, and courteous customer service skills with the proven ability to establish and maintain cooperative, effective relationships, both verbally and written, with a diverse group of people with varying: backgrounds; personalities; cultures; education levels; with English as a second language; opinions on complex issues; or who may be dissatisfied.

REQUIRED DOCUMENTS

If selected, please provide the following at the time of the interview:

• A list of three (3) professional references with current contact information.
• A copy of two (2) most recent evaluations or letters of recommendation, if evaluations are not available.
  
  

COVER LETTER
A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position.Transcripts can be attached at the time of application or within 48 hours of the close of this recruitment to the contact person listed below.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located athttps://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed torecruitment.services@alaska.gov.

For applicant password assistance please visit:https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager:
Suzanne Rumfelt, CFEC Licensing Section LeaderPhone: (907) 790-6934suzanne.rumfelt@alaska.gov