College Receptionist

The College Receptionist serves as the primary front-desk contact for the institution and provides professional customer service to students, employees, parents, guests, and community partners. This position manages incoming calls, greets visitors, distributes general college information, supports departmental operations, and assists with student-facing activities such as registration, orientation, and campus visit coordination.

The College Receptionist reports to the Executive Administrative Assistant to the President.

• Operate the main telephone system, route calls to the appropriate office or employee, and record and deliver accurate messages.
• Greet visitors, students, and walk-in guests in a courteous and professional manner, assess needs, and provide general information about the college.
• Distribute informational materials such as admissions packets, catalogs, student handbooks, test schedules, scholarship applications, intent-to-graduate forms, and employment applications.
• Provide administrative support to the instructional division and other assigned departments, including compiling data, preparing reports, and assisting with mail-outs.
• Process incoming and outgoing mail and support routine front-office operations.
• Maintain accurate communication records and handle sensitive information with discretion and confidentiality.
• Assist students with registration, orientation, and general navigation of college services.
• Support career assessment and career exploration activities for high school students, adult education students, and prospective students.
• Assist in scheduling and hosting campus visits, tours, and related outreach activities for schools, business and industry representatives, and prospective students.
• Use office technology effectively for word processing, recordkeeping, electronic communication, and data management.
• Participate in staff meetings, division meetings, committee assignments, and campus activities as required.
• Support college events and perform other duties as assigned by the supervisor and President.
• Comply with all applicable college policies and Alabama Community College System requirements.
• Maintain regular and reliable attendance, as on-site presence is an essential function of the position.
• Other tasks as assigned by immediate supervisor and President of the College.

• High school diploma or GED required.
• Three years’ full-time experience as a receptionist required.
• Associate Degree in Business Administration preferred.
• Strong communication and interpersonal skills.
• Ability to work effectively with diverse individuals and remain professional under pressure.
• Proficiency in Microsoft Office Suite.
• Ability to operate standard office equipment and demonstrate typing and word-processing skills of approximately 60 words per minute.
• Strong organizational, multitasking, and customer-service skills.
• Ability to maintain confidentiality in matters involving students, personnel, and college operations.

As this is an online application system, please use an email address you regularly monitor, as any follow-up notifications will be sent to the address listed on the application. Please read the entire application procedure before applying.

Applicants must meet the minimum and required qualifications and must submit a completed application through the online application system to be considered for this position. Submission of a completed application packet is the applicant's responsibility. To be considered for an interview, only complete application packages will be given consideration; incomplete application packets will eliminate the possibility of an interview.

The applicant mustsubmit all the following as outlined:

• A completed official College employment application
• A cover letter addressing your interest in the position, relevant qualifications, and how your skills align with the essential duties and responsibilities of the posted position.
  • The cover letter should be no more than one page in length.
• A current resume
• Written verification of minimum required work experience from a current or previous employer.
  • Verification must include employment dates, job title, and indicate whether the employment was full-time or part-time.
  • There is a form that can be used, which is available at https://www.rstc.edu/employment, located under Documents,

OR

• A letter on official letterhead and including an authorized signature.

• Copy of unofficial or official transcripts. (Transcripts must confirm the applicant meets educational requirements.)
  • If employed by the College, it is the employee's responsibility to furnish official transcripts to the Office of Human Resources of Reid State Community College from the institution(s) granting the educational credits.
  • Copies of a High School diploma will not be accepted.

Applications must be filed online at: https://www.rstc.edu/employment. If at any point you have problems completing your application, contact the human resources department at Reid State Community College (sbrown@reidstate.edu).

Please note: All application materials must be electronic. It is recommended that you have digital copies (such as PDFs) of your resume, employment verification documents (if applicable), all required transcripts, and any other documents identified in the vacancy announcement ready when you begin the online application process. You will be given the opportunity to upload these during the process.Reid State Community College does not accept faxed, mailed, or emailedapplication materials.

Complete application files must be received by the application deadline. Applicants who fail to submit all required information will be disqualified from consideration. Only applications received during the period of this announcement will be considered.

Applicants are responsible for their own travel expenses.

In accordance with Alabama Community College System policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon the receipt of a clearance notification from the criminal background check.

Reid State Community College is an active participant in the Employment Eligibility Verification Program (E-Verify). E-Verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.

Reid State Community College is an Equal Opportunity Employer. It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment.

Reid State Community College will make reasonable accommodation for qualified individuals with disabilities who are applicants or employees. Applicants who require reasonable accommodation for the interview are encouraged to request it when contacted for an interview appointment.

The College reserves the right to withdraw this job announcement at any time prior to the award being made. The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations.