Cloud Operations Analyst

Top Skills' Details

• Enterprise Windows-based systems administration - 5 plus years
• Cloud Experience, AWS preferred- 3 plus years
• Observability experience

Key Responsibilities:

• The role involves maintaining a legacy workload automation platform (Tidal), focusing on observability (Datadog, PagerDuty, etc.), and general Windows-based systems administration, including VM management moving to AWS.
• While Tidal experience is part of the role, the preference is for candidates with modern skill sets in cloud, SaaS, and observability, as Tidal can be learned.

Cloud Environment:The primary cloud platform is AWS, with Azure as a secondary platform due to M365 integration; Oracle is being de-emphasized and moved to OCI, with future plans for AWS RDS.

Compensation & Contract:Salary range is estimated around $85k-$110k, with a contract-to-hire model and individual performance-based bonuses and annual raises once converted to a FTE.

On-Site Requirement:Individual contributors are required to be on-site two days a week (Tuesday and Wednesday), plus one "power day" (Thursday) per month.

On-Call Expectation:There is a weekly on-call rotation, primarily for scheduled after-hours changes and functional problems that the offshore team cannot resolve.

Summary Statement

• The Cloud Operations Analyst is responsible for leading the management, optimization, and automation of cloud and on-premises infrastructure to ensure seamless operations and business continuity.
• This role includes driving improvements in observability, server and batch operations, and data center management while proactively identifying and resolving performance and reliability issues.
• The Cloud Operations Analyst provides technical leadership, mentors team members, and consults with cross-functional teams to enhance operational excellence through best practices, process enhancements, and cutting-edge technologies.

Essential Tasks/Major Duties

• Independently develop, implement, and maintain observability tools to monitor cloud and on-premises systems.
• Actively support infrastructure teams in the management and maintenance of server systems running on Windows and Linux.
• Create dashboards, alerts, and reports to track system health, performance, and availability.
• Analyze metrics and logs to identify trends, prevent potential issues, and optimize system performance.
• Act as the lead consultant with FinOps teams to monitor resource utilization and ensure cost-effective operations across cloud environments.
• Manage the lifecycle of cloud and on-premises servers, including provisioning, patching, configuration, and decommissioning.
• Troubleshoot and resolve server-related issues, ensuring minimal downtime. Implement and enforce server security policies and compliance requirements.
• Schedule, monitor, and manage batch processes to ensure timely execution of critical tasks.
• Identify and resolve batch failures or delays, coordinating with relevant teams to ensure smooth operations.
• Building new batch jobs for improved performance and resource utilization.
• Lead on-site and remote data center operations, ensuring proper functioning of hardware, power, cooling, and network infrastructure.
• Coordinate with vendors and service providers for hardware maintenance, replacements, and upgrades.
• Participate in on-call rotations to address system incidents and outages promptly.
• Conduct root cause analysis and implement solutions to prevent recurrence of issues.
• Document and communicate incident resolution processes to relevant stakeholders.
• Work closely with cross-functional teams, including DevOps, Networking, and Application Development, to implement and maintain system integrations.
• Maintain comprehensive documentation for configurations, processes, and incident resolutions.
• Provide training and support to team members and other departments.

This is a Contract to Hire position based out of Farmington Hills, MI.

The pay range for this position is $40.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Farmington Hills,MI.

This position is anticipated to close on Apr 24, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.