Senior Dynatrace Engineer responsible for designing, implementing, and maintaining enterprise monitoring solutions. The role focuses on ensuring end-to-end observability across applications, infrastructure, and cloud environments using Dynatrace. The engineer will also provide expertise in performance monitoring, troubleshooting, and proactive incident management.
Key Responsibilities
Monitoring & Observability
· Configure, maintain, and optimize monitoring solutions using Dynatrace.
· Provide end-to-end visibility across infrastructure, applications, and services.
· Develop dashboards, alerts, and health checks to monitor system performance.
· Define monitoring thresholds to reduce false alerts and improve reliability.
Infrastructure Monitoring
· Monitor Windows and Linux servers, virtual environments (VMware), and cloud platforms (AWS, Azure, GCP).
· Monitor databases, middleware, and network infrastructure components.
· Identify system trends and capacity requirements with infrastructure teams.
· Proactively detect and resolve system performance issues.
Application Performance Monitoring
· Monitor application performance and transaction flows using Dynatrace APM.
· Implement synthetic monitoring and real user monitoring.
· Collaborate with development teams to ensure comprehensive monitoring coverage.
· Troubleshoot performance issues across applications and systems.
Incident Management
· Support incident response activities related to performance and availability issues.
· Provide monitoring insights during root cause analysis.
· Identify monitoring gaps and improve monitoring coverage.
Continuous Improvement
· Improve monitoring standards, documentation, and best practices.
· Recommend enhancements to monitoring configurations and alerting strategies.
· Integrate monitoring tools with ITSM platforms such as Jira or ServiceNow.
Required Qualifications
Education
· Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
Experience
· Minimum 5+ years of experience in systems engineering, infrastructure support, or monitoring roles.
· 5+ years hands-on experience with Dynatrace or similar APM tools.
· Experience migrating Dynatrace Managed to Dynatrace SaaS environments.
Technical Skills
· Strong knowledge of Windows/Linux servers and VMware environments.
· Experience with cloud platforms (AWS, Azure, GCP).
· Understanding of networking concepts such as DNS, TCP/IP, and load balancing.
· Experience with automation or scripting (PowerShell, Bash).
· Knowledge of monitoring baselines, KPIs, and SLAs.
· Familiarity with enterprise log analysis frameworks and tools like Jira or ServiceNow.
· Experience monitoring containerized environments such as Kubernetes (preferred).
Preferred
· Exposure to AWS Solution Architect Professional Certification.
Soft Skills
· Strong troubleshooting and analytical skills.
· Excellent written and verbal communication.
· Ability to collaborate across technical and business teams.
· Detail-oriented with a proactive approach to system monitoring and reliability.